Associate Partner Account Manager

Summary

Intermedia Intelligent Communications is a leading provider of cloud communications and collaboration technology that helps companies connect better. The Associate Partner Account Manager will drive revenue through channel partners, prospect for new opportunities, present Intermedia’s voice and data solutions, manage sales objectives, and support partners and customers throughout the pre- and post-sales cycle.

Responsibilities

• As an Associate Partner Account Manager, you will actively pursue revenue objectives generated from selling services through channel partners to their user base of small/medium size businesses
• You will be expected to represent Intermedia during all phases from pre-sales activity to post-sales account management
• You will prospect for new business and sales opportunities through the Partner Channel
• Successfully conduct sales presentations demonstrating Intermedia’s voice and data solutions
• You will participate in sales and technology training
• Be responsible for meeting or exceeding monthly sales objectives
• In this role you will provide partners and customers with the highest standard of customer service through the sales cycle and work with internal departments within Intermedia to ensure successful pre and post-sale experience for both the Partner and the customer, including, but not limited to VIP Desk, Carrier Relations, Tech Support, Customer Service and Onboarding
• Responsible for building out a territory plan as well as working with specific partners in the areas of business development, business planning, marketing execution, and overall sales enablement activities
• Customer and Partner Churn protection is a critical and key part of this role, ensuring we are managing Churn in the partner base by providing excellent customer service, response to escalations and overall great partner and customer satisfaction

Skills

• 1-3 plus years of experience in Channel Sales, outside sales and/or account management
• Demonstrated track record of success in one or more of the following areas: sales, partner-led sales and executive relationship building
• Strong grasp of solution and value-based selling, preferably from experience they garnered working in the enterprise business applications space
• Superior oral/written communication and listening skills
• Strong teamwork skills to successfully work in a highly matrixed environment

Qualifications

Must Haves

• 1-3 plus years of experience in Channel Sales, outside sales and/or account management
• Demonstrated track record of success in one or more of the following areas: sales, partner-led sales and executive relationship building
• Strong grasp of solution and value-based selling, preferably from experience they garnered working in the enterprise business applications space
• Superior oral/written communication and listening skills
• Strong teamwork skills to successfully work in a highly matrixed environment

Benefits

• Fully remote work arrangement
• Sales and technology training
• Opportunities for promotion from within