Core Systems Automation Engineer – L1

Summary

Intermedia Intelligent Communications is a leading provider of cloud communications and collaboration technology. They are seeking a Core Systems Automation Engineer – L1 to design, implement, and maintain automation-driven infrastructure solutions to improve operational efficiency, reliability, and observability.

Responsibilities

• Design, develop, and maintain automation solutions for infrastructure and operations
• Create, modify, and maintain scripts using PowerShell (required), Python, and Ansible
• Apply Infrastructure as Code (IaC) principles to system configuration and deployment
• Maintain and enhance monitoring and alerting platforms (Grafana, Zabbix)
• Integrate systems using APIs (REST, JSON, YAML)
• Support virtualization platforms including VMware and Hyper-V
• Troubleshoot complex system, performance, and automation issues in production environments
• Collaborate with cross-functional teams on infrastructure projects and platform improvements
• Maintain source control using Git and contribute to CI/CD pipelines where applicable
• Document systems, processes, and automation workflows

Skills

• Bachelor's degree or equivalent combination of education and experience
• Strong experience with Linux and Windows Server administration
• Hands-on experience with automation and scripting (PowerShell required; Python or Ansible preferred)
• Experience with virtualization platforms (VMware and/or Hyper-V)
• Experience supporting production infrastructure environments
• Strong analytical, troubleshooting, and communication skills
• Ability to work independently with minimal supervision
• Experience with AWX, Kubernetes, or Docker
• Familiarity with CI/CD pipelines (e.g., GitLab CI)
• Experience with advanced monitoring platforms (VictoriaMetrics, Telegraf)
• Exposure to cloud platforms such as AWS or Azure

Qualifications

Must Haves

• Bachelor's degree or equivalent combination of education and experience
• Strong experience with Linux and Windows Server administration
• Hands-on experience with automation and scripting (PowerShell required; Python or Ansible preferred)
• Experience with virtualization platforms (VMware and/or Hyper-V)
• Experience supporting production infrastructure environments
• Strong analytical, troubleshooting, and communication skills
• Ability to work independently with minimal supervision

Nice to Haves

• Experience with AWX, Kubernetes, or Docker
• Familiarity with CI/CD pipelines (e.g., GitLab CI)
• Experience with advanced monitoring platforms (VictoriaMetrics, Telegraf)
• Exposure to cloud platforms such as AWS or Azure

Benefits

• Hybrid workplace
• Remote position supporting a global environment
• Career growth in a company that promotes from within
• Culture built on trust, ownership, and continuous improvement
• Equal opportunity employer committed to diversity and inclusion