Sustaining Engineer I

Summary

IPCMobile, formerly known as Infinite Peripherals, is a trusted innovator of enterprise-grade mobility solutions tailored for various industries. The Sustaining Engineer I role involves ensuring product continuity and manufacturing excellence through design engineering and technical documentation, while providing Level 3 technical support to resolve production challenges.

Responsibilities

• Serve as the Level 3 technical point of contact for contract manufacturers (CMs) and vendors to resolve production bottlenecks and permit products to reach or continue manufacturing
• Lead Root Cause Analysis (RCA) investigations for production failures or component defects and develop effective Corrective Action Plans
• Support the Lead Engineer with design, prototyping, and documentation tasks in SolidWorks and SolidWorks PDM, including modifying 3D models and updating 2D drawings for existing product lines
• Lead the documentation process for Engineering Change Orders (ECOs) by obtaining necessary data, generating change notifications, and managing the formal release workflow
• Assist w/ generating, reviewing, and executing detailed test plans to validate design changes or to troubleshoot vendor-supplied component issues
• Apply Geometric Dimensioning and Tolerancing (GD&T) principles to engineering drawings to ensure clear communication of requirements to external vendors
• Use basic hand tools to perform physical inspections, basic prototyping, or testing components received from suppliers
• Maintain organized technical documentation and project files within Windows environments and the Microsoft Office Suite to support quality audits

Skills

• Bachelor's degree in Mechanical Engineering, Quality Engineering, or a relevant technical discipline
• 1-2 years of experience in a mechanical, electro-mechanical, or quality engineering environment, including relevant internships
• Understanding of manufacturing processes such as plastic injection molding, die casting, machining, and metal forming
• Ability to apply DFMA (Design for Manufacturing and Assembly) to allow for cost-effective production of components and serviceability
• Foundational understanding of GD&T and industry-standard documentation practices
• Exposure to Root Cause Analysis (RCA) and the development of Corrective Action Plans
• Ability to use basic hand tools and measurement equipment for part verification
• Proficiency in SolidWorks, Windows Operating Systems, and the Microsoft Office Suite (Word, Excel, Outlook)
• Technical writing skills and the ability to professionally interface with external vendors and contract manufacturers
• Basic programming skills, specifically with Python or Arduino, for automating test sequences or developing simple data collection tools
• Experience in a Product Engineering environment with an emphasis on iterative design and prototyping

Qualifications

Must Haves

• Bachelor's degree in Mechanical Engineering, Quality Engineering, or a relevant technical discipline
• 1-2 years of experience in a mechanical, electro-mechanical, or quality engineering environment, including relevant internships
• Understanding of manufacturing processes such as plastic injection molding, die casting, machining, and metal forming
• Ability to apply DFMA (Design for Manufacturing and Assembly) to allow for cost-effective production of components and serviceability
• Foundational understanding of GD&T and industry-standard documentation practices
• Exposure to Root Cause Analysis (RCA) and the development of Corrective Action Plans
• Ability to use basic hand tools and measurement equipment for part verification
• Proficiency in SolidWorks, Windows Operating Systems, and the Microsoft Office Suite (Word, Excel, Outlook)
• Technical writing skills and the ability to professionally interface with external vendors and contract manufacturers

Nice to Haves

• Basic programming skills, specifically with Python or Arduino, for automating test sequences or developing simple data collection tools
• Experience in a Product Engineering environment with an emphasis on iterative design and prototyping

Benefits

• Competitive Salary + Bonuses
• A full suite of traditional benefits – Great healthcare
• Paid vacation and holidays
• 401k with Company-Match