Summary
IRONCLAD Powered by Mersino is a national provider of liquid storage, dewatering, and environmental rental solutions serving energy, industrial, petrochemical, and construction markets. The Contracts & Compliance Coordinator manages contract administration, customer and vendor onboarding, qualification, compliance documentation, reporting, and process improvement while coordinating with internal teams and external partners.
Responsibilities
- Coordinate contracts from intake through review, approval, execution, and filing
- Assist Sales and Operations with contract routing and approvals
- Make sure required exhibits, scopes of work, insurance requirements, schedules, and supporting documents are complete
- Maintain contract records in the contract management system
- Track contracts requiring action, approval, signature, renewal, or follow-up
- Maintain executed agreements and supporting documentation
- Coordinate with Legal, Operations, Project Management, Risk, and leadership when additional review or decisions are needed
- Help teams locate agreements and contract information
- Support contract reporting, system improvements, and document management
- Manage customer onboarding, pre-bid, vendor, and subcontractor qualification requirements
- Coordinate qualification packages from initial request through completion
- Review and track required information, including financial information, safety records, insurance, bonding, licenses, certifications, project experience, and references
- Maintain qualification records and approved vendor/subcontractor information
- Coordinate annual and periodic renewals
- Track expiring insurance, licenses, certifications, and other required documents
- Work with internal teams to complete customer prequalification and onboarding requirements
- Support customer audits and compliance reviews
- Support project teams with contract and compliance documentation
- Track subcontractor onboarding requirements
- Create Subcontractor agreements on company boilerplate templates
- Manage lower-tier subcontractors compliance within external portals
- Monitor required notices, change-order documentation, and contract correspondence as assigned
- Help resolve missing, incomplete, or conflicting documentation
- Identify and escalate potential contract, insurance, or compliance issues
- Support project and customer audits
- Follow open items through completion
- Maintain reports showing contract, qualification, and compliance status
- Track open and aging items and make sure owners have visibility
- Identify recurring process gaps or bottlenecks
- Support improvements to contract and compliance workflows
- Assist with data cleanup, document migration, and system projects
- Help develop and maintain standard templates, checklists, and processes
- Look for ways to reduce manual work, delays, and errors
Skills
- 3–5 years of relevant experience in contract administration, construction or industrial project administration, customer onboarding, prequalification, procurement, vendor/subcontractor management, compliance, or risk management
- Customer onboarding and pre-bid processes
- Contract administration and document control
- Vendor and subcontractor qualification
- Basic insurance and risk concepts
- Construction or industrial terminology
- Contract lifecycle management
- Safety and regulatory documentation
- Strong organization and follow-through
- Ability to identify issues and know when to escalate
- Clear written and verbal communication
- Ability to work across teams and manage competing deadlines
- Microsoft Excel, Word, Outlook, and Teams
- SharePoint or similar document management systems
- Contract management systems such as Ironclad, DocuSign CLM, Contract Logix, or similar
- ERP systems such as NetSuite, SAP, Viewpoint, Oracle, or similar
- Reporting and data tracking
- Associate's or bachelor's degree in business administration, Construction Management, Supply Chain Management, Risk Management, or a related field preferred
- Relevant experience can substitute for formal education
- Experience in heavy civil construction, industrial services, environmental services, specialty contracting, equipment rental, or commercial construction is preferred
Qualifications
Must Haves
- 3–5 years of relevant experience in contract administration, construction or industrial project administration, customer onboarding, prequalification, procurement, vendor/subcontractor management, compliance, or risk management
- Customer onboarding and pre-bid processes
- Contract administration and document control
- Vendor and subcontractor qualification
- Basic insurance and risk concepts
- Construction or industrial terminology
- Contract lifecycle management
- Safety and regulatory documentation
- Strong organization and follow-through
- Ability to identify issues and know when to escalate
- Clear written and verbal communication
- Ability to work across teams and manage competing deadlines
- Microsoft Excel, Word, Outlook, and Teams
- SharePoint or similar document management systems
- Contract management systems such as Ironclad, DocuSign CLM, Contract Logix, or similar
- ERP systems such as NetSuite, SAP, Viewpoint, Oracle, or similar
- Reporting and data tracking
Nice to Haves
- Associate's or bachelor's degree in business administration, Construction Management, Supply Chain Management, Risk Management, or a related field preferred
- Relevant experience can substitute for formal education
- Experience in heavy civil construction, industrial services, environmental services, specialty contracting, equipment rental, or commercial construction is preferred