Technical Sales Manager - Upstate New York Job Details | James Hardie

Summary

James Hardie is an industry leader in exterior home and outdoor living solutions. The Technical Sales Manager will drive regional sales growth and customer engagement through consultative account management, installer development, and technical sales execution. This role partners with internal sales stakeholders to improve product adoption, remove installation barriers, and support successful project execution across the territory.

Responsibilities

• Executes the regional technical sales strategy by focusing installer coaching efforts on priority markets, contractors, and projects
• Target installation companies within the region to identify growth opportunities and partner appropriately with internal stakeholders to gain their business
• Ensures technical resources are applied where they will have the greatest impact
• Act as the subject matter expert in all technical installation practices of our product offerings and installation practices including customer programs and benefits
• Create and maintain accurate product specifications, builder specifications, and installer specifications for all job sites
• Regularly audit installation practices and identify installation mistakes, creating corrective action plans when needed in the market
• Works with installer businesses to identify, qualify, and develop installers capable of supporting product growth
• Expands installer coverage within the territory to meet contractor demand and sales priorities
• Responsible for cultivating and maintaining installer relationships, including crew identification, crew performance assessment, and installer training
• Generate sales through installer market development and account management
• Perform installer market development through lead identification, networking and value propositioning
• Conducts Quarterly Business Reviews with key installation accounts
• Understand and speak to residential building economics, specifically installation spend
• Engage and drive consistent communication with Exteriors Sales Reps in joint action planning and funnel execution
• Partners with sales reps to connect contractors with qualified installers and support successful project execution
• Helps remove installation-related barriers which slow/prevent product adoption
• Maintain and defend Builder Account Management Plans with key influential identified installation companies in targeted geographies
• Execute effective product installation training, aiding installation crews to install JH products as safety and efficiently as possible

Skills

• • Bachelor's degree or equivalent experience required
• • 3+ years of sales experience in a high-touch sales environment with a high level of organization, discipline, and self-structure. 5+ years preferred
• • 3-5 years of building science/construction experience and building envelope design,preferably in a management or entrepreneurial capacity. 5+ years preferred
• • 1+ years of experience working with a Customer Relationship Management system (Salesforce, HubSpot, Zoho, etc.)
• • Ability to travel 30 - 40 % of the time, a valid driver's license required
• • Preferred Certifications: Certified Professional Constructor (CPC), Certified Associate, Constructor (CAC), Certified Construction Manager (CCM), OSHA Safety Training, TDEC -EPSC Level 1 Certification
• • Bilingual with Spanish and/or Portuguese is a plus

Qualifications

Must Haves

• • Bachelor's degree or equivalent experience required
• • 3+ years of sales experience in a high-touch sales environment with a high level of organization, discipline, and self-structure. 5+ years preferred
• • 3-5 years of building science/construction experience and building envelope design,preferably in a management or entrepreneurial capacity. 5+ years preferred
• • 1+ years of experience working with a Customer Relationship Management system (Salesforce, HubSpot, Zoho, etc.)
• • Ability to travel 30 - 40 % of the time, a valid driver's license required

Nice to Haves

• • Preferred Certifications: Certified Professional Constructor (CPC), Certified Associate, Constructor (CAC), Certified Construction Manager (CCM), OSHA Safety Training, TDEC -EPSC Level 1 Certification
• • Bilingual with Spanish and/or Portuguese is a plus

Benefits

• Eligible to participate in a bonus plan
• Day-one health coverage medical, dental, vision, life insurance
• Vacation and company holidays
• 401(k) with 6% match
• Employee Stock Purchase plan (ESP)
• Parental leave
• Wellness programs