Regional Account Manager Sacramento, CA

Summary

James Hardie is the industry leader in exterior home and outdoor living solutions, and they are seeking a Regional Account Manager to drive contractor demand for exterior products. The role focuses on account management, expanding product adoption, and maintaining strong relationships with key customers while executing growth strategies.

Responsibilities

• Account Management/Business Development
• Identify opportunities to expand product adoption, increase share of wallet, and introduce new solutions that align with customer needs
• Defend business by maintaining strong, long‑term relationships with key customer accounts through consistent engagement, responsiveness, and value‑added support
• Serve as the key partner for both assigned customers (dealers/distributors) as well as market stakeholders (builders, architects, contractors), ensuring partnership, satisfaction and loyalty
• Develop structured account plans and execute growth targets for each key account
• Conduct regular business reviews with key accounts to assess goals, performance, challenges, and future needs
• Translate customer feedback into internal recommendations for product, pricing, service, or process improvements
• Maintain account profiles, activity logs, and pipeline opportunities in CRM tools
• Use data to forecast account performance, identify trends, and prioritize actions
• Engage market stakeholders to drive downstream demand for decking products by influencing material selection; enables cross-selling to support Channel Managers
• Work alongside Channel Manager and Exterior RAMs to gain share at "early buy” stage, creating downstream demand to drive dealer conversions
• Build long-term contractor relationships through ongoing account engagement and tailored product solutions, while driving material conversion with contractors, and supporting other regional growth priorities
• Provide continuous training on installation techniques and best practices when using TimberTech products
• Identifie displacement opportunities, positions product differentiation effectively, and executes targeted efforts to increase share of wallet
• Develop and executes a territory plan that translates regional priorities into daily activity
• Manage pipeline, targeting, and follow-up to ensure consistent execution against demand-generation goals and adjusts approach based on performance and market feedback
• Cultivate relationships, grow networks, nurture leads, and passion to identify targets. Ability to negotiate and collaborate with business
• Leaders to achieve an ideal outcome. Strong understanding of sales processes, sales funnel management, and sales practices
• Knowledgeable of market segmentation and go-to-market strategies
• Use Customer Relationship Management systems to aid in organization and planning
• Bring strong business/financial acumen, preferably regarding the construction industry. Understanding business (builder/dealer/installer) financials (margins, turns, labor optimization), market opportunity and dynamics to advise partners for mutual growth. Flexibility to identify and attend key activities within assigned territory while being accountable to a priority-based schedule with prospective customers
• Familiar with key communication tools (DISC, SLII, etc.)
• Become familiar with of basic construction practices with the ability to understand residential construction process. Learns James Hardie product line, including features, applications, installation considerations, and value drivers across residential and commercial projects

Skills

• Bachelor's degree or equivalent experience required
• 3+ years of progressive sales experience with a high-level of organization, discipline, and self-structure, preferably within the building products industry
• 1+ years of experience working with a Customer Relationship Management system (Salesforce, HubSpot, Zoho, etc.)
• Ability to travel outside of local market up to 50% of the time
• Valid driver's license is required, and employment is contingent upon maintaining a satisfactory Motor Vehicle Record that meets the Company's driving eligibility standards

Qualifications

Must Haves

• Bachelor's degree or equivalent experience required
• 3+ years of progressive sales experience with a high-level of organization, discipline, and self-structure, preferably within the building products industry
• 1+ years of experience working with a Customer Relationship Management system (Salesforce, HubSpot, Zoho, etc.)
• Ability to travel outside of local market up to 50% of the time
• Valid driver's license is required, and employment is contingent upon maintaining a satisfactory Motor Vehicle Record that meets the Company's driving eligibility standards

Benefits

• Bonus eligibility
• Day-one health coverage medical, dental, vision, life insurance
• Vacation and company holidays
• 401(k) with 6% match
• Employee Stock Purchase plan (ESP)
• Parental leave
• Wellness programs