Facilities Coordinator

Summary

JLL is a global provider of real estate and investment management services. The Facilities Coordinator will support facility operations, vendor coordination, reporting, scheduling, stakeholder communication, and program administration for a client account while ensuring smooth execution and customer satisfaction.

Responsibilities

• Coordinate daily facility operations, administrative activities, and logistical support to ensure smooth program execution and client satisfaction
• Manage scheduling, activity coordination, and stakeholder communication across multiple teams, vendors, and client contacts
• Support vendor management processes including onboarding, compliance tracking, documentation preparation, and service coordination
• Prepare and maintain daily, weekly, and program-level reports for internal leadership, clients, and operational stakeholders
• Participate in cross-functional meetings by documenting meeting notes, tracking action items, escalating risks, and maintaining process documentation and playbooks
• Utilize Microsoft Office applications, particularly Excel, to support reporting, data tracking, scheduling, and operational analysis
• Work rotating shifts, including potential early morning and weekend hours, while adapting to changing operational priorities and deadlines

Skills

• 2–4 years of experience in facilities coordination, project coordination, operations support, or a related field
• Advanced proficiency in Microsoft Office Suite, particularly Excel, with experience managing large data sets and reporting functions
• Strong organizational and time management skills with the ability to manage multiple priorities simultaneously
• Excellent verbal and written communication skills with experience interacting with clients, vendors, and cross-functional teams
• Demonstrated customer service experience with the ability to manage stakeholder expectations professionally and effectively
• Ability to work independently with minimal supervision in a fast-paced and evolving environment
• Flexibility to work rotating schedules, including early morning shifts and potential weekend coverage
• Familiarity with vendor compliance processes and supplier onboarding procedures
• Experience supporting facility operations within large corporate, logistics, or industrial environments
• Understanding of process improvement methodologies and operational efficiency practices
• Strong problem-solving and conflict resolution capabilities in high-volume operational settings
• Ability to support project coordination activities including scheduling, documentation tracking, and meeting facilitation
• Demonstrated ability to build collaborative working relationships with diverse stakeholder groups
• This is a 100% work-from-home position
• This role may require shifts beginning as early as 4:00 a.m. or 5:00 a.m. Eastern Time, so candidates must be comfortable supporting early morning operations
• This position supports a rotating schedule with morning shift coverage. Work hours may vary based on operational needs, including occasional early morning start times and rotating weekend coverage. Flexibility with scheduling is required
• This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship
• Experience using facility management systems, QR coding applications, or platforms such as Sitefotos
• Candidates located in the Eastern or Central time zones are strongly preferred due to business needs and scheduling requirements

Qualifications

Must Haves

• 2–4 years of experience in facilities coordination, project coordination, operations support, or a related field
• Advanced proficiency in Microsoft Office Suite, particularly Excel, with experience managing large data sets and reporting functions
• Strong organizational and time management skills with the ability to manage multiple priorities simultaneously
• Excellent verbal and written communication skills with experience interacting with clients, vendors, and cross-functional teams
• Demonstrated customer service experience with the ability to manage stakeholder expectations professionally and effectively
• Ability to work independently with minimal supervision in a fast-paced and evolving environment
• Flexibility to work rotating schedules, including early morning shifts and potential weekend coverage
• Familiarity with vendor compliance processes and supplier onboarding procedures
• Experience supporting facility operations within large corporate, logistics, or industrial environments
• Understanding of process improvement methodologies and operational efficiency practices
• Strong problem-solving and conflict resolution capabilities in high-volume operational settings
• Ability to support project coordination activities including scheduling, documentation tracking, and meeting facilitation
• Demonstrated ability to build collaborative working relationships with diverse stakeholder groups
• This is a 100% work-from-home position
• This role may require shifts beginning as early as 4:00 a.m. or 5:00 a.m. Eastern Time, so candidates must be comfortable supporting early morning operations
• This position supports a rotating schedule with morning shift coverage. Work hours may vary based on operational needs, including occasional early morning start times and rotating weekend coverage. Flexibility with scheduling is required
• This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship

Nice to Haves

• Experience using facility management systems, QR coding applications, or platforms such as Sitefotos
• Candidates located in the Eastern or Central time zones are strongly preferred due to business needs and scheduling requirements

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay
• 100% work-from-home position