Summary
Job Duck connects professionals with remote opportunities supporting US-based employers. The company is seeking a Legal Assistant - Client Case Coordinator to provide legal and administrative support in a special education and special needs planning practice, including case management, client communication, legal document preparation, and attorney support.
Responsibilities
- Perform paralegal level support tasks under the direction and supervision of attorneys
- Communicate professionally with clients through email and outbound telephone calls
- Assist attorneys with legal and administrative tasks related to active client matters
- Review documents and case records carefully to identify missing or inconsistent information
- Track outstanding client information, documents, and follow up items
- Upload, organize, label, and retrieve case documents in the case management system
- Maintain accurate and current case information within MyCase
- Protect confidential client and legal information at all times
- Support attorneys in maintaining organized workflows and meeting case deadlines
- Coordinate case related communications between clients and attorneys
- Conduct outbound calls to clients when additional information, documentation, or case updates are needed
- Prepare subpoenas and supporting documentation as directed
- Draft, format, review, and organize legal documents using established instructions and templates
- Respond to routine client questions and concerns while escalating legal matters to the appropriate attorney
- Help manage cases, client records, deadlines, and related documentation
Skills
- Strong written and verbal communication skills are required
- Professional proficiency in English is required
- Experience communicating professionally with clients by telephone and written correspondence is required
- Ability to handle confidential client and case information with professionalism and discretion is required
- Legal Case Management
- Client Communication
- Legal Document Drafting
- Subpoena Preparation
- Case File Organization
- Legal Administrative Support
- Written Communication
- Verbal Communication
- Attention to Detail
- Organization
- Critical Thinking
- Problem Solving
- Confidentiality
- Professional Judgment
- Time Management
- Adaptability
- Accountability
- Client Service
- Follow Up Management
- MyCase
- Previous experience as a Legal Assistant, Case Manager, or in a similar legal support position is preferred
- Experience performing paralegal level support tasks under attorney supervision is preferred
- Experience drafting, preparing, reviewing, and organizing legal documents is preferred
- Familiarity with special education law, special needs planning, or a related legal practice area is beneficial
- Spanish proficiency is welcome but not mandatory
- Candidates with either monolingual English or bilingual English and Spanish capabilities may be considered
Qualifications
Must Haves
- Strong written and verbal communication skills are required
- Professional proficiency in English is required
- Experience communicating professionally with clients by telephone and written correspondence is required
- Ability to handle confidential client and case information with professionalism and discretion is required
- Legal Case Management
- Client Communication
- Legal Document Drafting
- Subpoena Preparation
- Case File Organization
- Legal Administrative Support
- Written Communication
- Verbal Communication
- Attention to Detail
- Organization
- Critical Thinking
- Problem Solving
- Confidentiality
- Professional Judgment
- Time Management
- Adaptability
- Accountability
- Client Service
- Follow Up Management
- MyCase
Nice to Haves
- Previous experience as a Legal Assistant, Case Manager, or in a similar legal support position is preferred
- Experience performing paralegal level support tasks under attorney supervision is preferred
- Experience drafting, preparing, reviewing, and organizing legal documents is preferred
- Familiarity with special education law, special needs planning, or a related legal practice area is beneficial
- Spanish proficiency is welcome but not mandatory
- Candidates with either monolingual English or bilingual English and Spanish capabilities may be considered
Benefits
- Remote job opportunity with a US-based employer
- Flexible schedule between 8:00 a.m. and 6:00 p.m. CST