Proposal Manager

Summary

Journey is a rapidly growing technology startup redefining mental health care for modern companies through a proactive employee assistance approach. The Proposal Manager will own the full RFP and RFI process, manage multiple concurrent proposals, coordinate cross-functional inputs, and ensure accurate, compelling, timely submissions. The role will also improve proposal operations and support active sales opportunities with custom proposals, ROI analyses, and other buyer-facing materials.

Responsibilities

• Own and drive RFPs and RFIs from initial intake through final submission, ensuring every requirement is addressed and nothing falls through the cracks
• Independently manage multiple active proposals with different requirements, stakeholders, deadlines, and stages of completion
• Review new opportunities, determine requirements and next steps, build project plans, coordinate cross-functional inputs, follow up on outstanding items, and escalate blockers as needed
• Draft, edit, and strengthen proposal responses, tailoring content to each prospect and opportunity while partnering with subject matter experts to gather and validate information
• Conduct final QA and coordinate submission, ensuring responses and supporting materials are complete, accurate, compelling, and compliant with all requirements
• Maintain clear visibility into the status, owners, next steps, deadlines, and risks across all active proposals
• Continuously improve Journey's proposal process, including workflows, SLAs, cross-functional accountability, documentation, and our proposal content library
• Identify and implement opportunities to use AI, automation, and technology to make proposal development faster, more consistent, and more scalable
• Support active deals beyond formal RFPs with custom proposals, follow-up responses, ROI analyses, and other buyer-facing materials as capacity allows

Skills

• 4+ years of experience managing complex RFPs, RFIs, or grant proposals, including demonstrated experience independently owning the process from intake through final submission
• Exceptional organization and project management skills, including managing multiple concurrent proposals with competing deadlines
• Strong writing, editing, and attention to detail
• Strong commercial judgment and ability to identify gaps, solve problems independently, and drive cross-functional work forward
• Experience with proposal management technology such as Loopio, Responsive, Qvidian, or similar
• Experience in healthcare, employee benefits, behavioral health or digital health environment preferred

Qualifications

Must Haves

• 4+ years of experience managing complex RFPs, RFIs, or grant proposals, including demonstrated experience independently owning the process from intake through final submission
• Exceptional organization and project management skills, including managing multiple concurrent proposals with competing deadlines
• Strong writing, editing, and attention to detail
• Strong commercial judgment and ability to identify gaps, solve problems independently, and drive cross-functional work forward
• Experience with proposal management technology such as Loopio, Responsive, Qvidian, or similar

Nice to Haves

• Experience in healthcare, employee benefits, behavioral health or digital health environment preferred

Benefits

• A high-performance culture of smart, motivated, and supportive people
• Remote First: Journey is a remote company. Where you live is where we are located.
• Stock options for full-time employees
• Medical, dental and vision insurance; Journey contributes 100% of the medical insurance premium for the employee, provided through Aetna.
• Unlimited PTO
• 12 weeks of fully paid parental leave for birthing parents after six months of employment
• 8 weeks of fully paid parental leave for non-birthing and adoptive parents after six months of employment
• Paid leave for pregnancy loss
• Travel reimbursement for safe and legal abortion access
• Productivity stipend of $1,000 for co-working spaces, a new desk chair, or other work-environment needs
• Up to $1,000 annually for professional development opportunities
• Team members and their loved ones have access to Journey Proactive EAP
• Equity