Data Migration Analyst

Summary

Karmak, Inc. is seeking a Data Migration Analyst who will act as a liaison for all Data Conversion duties within the Implementation teams. The role involves coordinating data conversion processes, providing guidance to team members, and ensuring high-quality data handling and customer satisfaction throughout the implementation process.

Responsibilities

• Actively demonstrates leadership qualities and is comfortable working alongside Implementation Management team
• Act as point person for all conversion technical questions, conversion best practice guidance, and customer conversion concerns for both internal and external customers
• Quotes all Custom Data Conversions and coordinates completion of work with Data Integration Engineer and Customer
• Owns all aspects of Custom Data Conversion revenue and what is currently in the pipeline with deadlines for completion
• Mentors all Implementation team members actively doing Data Conversion on best practices, potential roadblocks, processes, and standard operating procedures
• Has knowledge and understanding of SQL and Fusion SQL table structure
• Seeks out process improvement and recognizes needs to improve customer experience with Data Conversion services
• Manages workflow of Data Conversion and makes suggestions for areas of improvement
• Works closely with Resource Coordinators to manage Data Conversion scheduling and workload. Is able to make scheduling decisions to accommodate staffing and customer needs/services
• Owns and maintains Data Conversion Schedule and all active and upcoming conversions and potential roadblocks
• Builds rapport and relationships with all teams inside of Karmak
• Builds rapport and relationships with Karmak Customers
• Informs Implementation Managers of Customer concerns well in advance and looks for proactive solutions to address Customer concerns
• To do a detailed analysis of the customer's data and their data requirements. Working with the customer to clarify and validate data, while setting the proper expectations regarding data as it is pertaining to the implementation process for new business implementation and branch adds
• Pre-data analysis performed prior to data discussions
• Perform data discussions with customer
• Work in a consulting type manner with the customer as action items are identified
• Meet with the configuration teams on each customer
• To have purpose, clarity, creative reasonable problem-solving ideas with the data that is mutually beneficial to Karmak and the customer. Provide guidance to the customer in this process
• Meet with the customer and provide them a status on all outstanding items related to data
• Coordinate and communicate internally on data cleansing plans
• Keep detailed notes, stored in a central repository, regarding data cleansing plans to allow for continuity internally and with the customer
• To coordinate and execute the conversion in the sandbox and live system. To balance the data values and acquire signoffs from the customer on successful completion of the data conversion
• Utilize Karmak conversion tools to perform conversion-based tasks Balance the data from the previous business system to the Fusion business system
• Validate the data
• Be a key contact in the bring live process for the conversion and training teams as well as the customer

Skills

• Actively demonstrates leadership qualities and is comfortable working alongside Implementation Management team
• Act as point person for all conversion technical questions, conversion best practice guidance, and customer conversion concerns for both internal and external customers
• Quotes all Custom Data Conversions and coordinates completion of work with Data Integration Engineer and Customer
• Owns all aspects of Custom Data Conversion revenue and what is currently in the pipeline with deadlines for completion
• Mentors all Implementation team members actively doing Data Conversion on best practices, potential roadblocks, processes, and standard operating procedures
• Has knowledge and understanding of SQL and Fusion SQL table structure
• Seeks out process improvement and recognizes needs to improve customer experience with Data Conversion services
• Manages workflow of Data Conversion and makes suggestions for areas of improvement
• Works closely with Resource Coordinators to manage Data Conversion scheduling and workload. Is able to make scheduling decisions to accommodate staffing and customer needs/services
• Owns and maintains Data Conversion Schedule and all active and upcoming conversions and potential roadblocks
• Builds rapport and relationships with all teams inside of Karmak
• Builds rapport and relationships with Karmak Customers
• Informs Implementation Managers of Customer concerns well in advance and looks for proactive solutions to address Customer concerns
• To do a detailed analysis of the customer's data and their data requirements
• Working with the customer to clarify and validate data, while setting the proper expectations regarding data as it is pertaining to the implementation process for new business implementation and branch adds
• Pre-data analysis performed prior to data discussions
• Perform data discussions with customer
• Work in a consulting type manner with the customer as action items are identified
• Meet with the configuration teams on each customer
• To have purpose, clarity, creative reasonable problem-solving ideas with the data that is mutually beneficial to Karmak and the customer
• Provide guidance to the customer in this process
• Meet with the customer and provide them a status on all outstanding items related to data
• Coordinate and communicate internally on data cleansing plans
• Keep detailed notes, stored in a central repository, regarding data cleansing plans to allow for continuity internally and with the customer
• To coordinate and execute the conversion in the sandbox and live system
• To balance the data values and acquire signoffs from the customer on successful completion of the data conversion
• Utilize Karmak conversion tools to perform conversion-based tasks
• Balance the data from the previous business system to the Fusion business system
• Validate the data
• Be a key contact in the bring live process for the conversion and training teams as well as the customer
• Detail oriented
• Ability to multi-task
• Excellent communication skills
• Time management
• Organizational skills
• High level of customer service skills
• Ability to hold the client accountable
• Knowledge of Fusion requirements and functionality
• High level of knowledge of Microsoft Excel
• Understanding of SQL
• Extensive understanding of all Data Conversion tools
• Strong relationships across Karmak teams
• Able to handle difficult situations with customers as well as Implementation team members
• Assumes ownership and embraces personal accountability
• Excellent problem-solving skills
• 2-5 years Data Migration Analyst experience a plus
• Ability to mentor multiple team members at one time and provide guidance on best practices for Data Conversion
• Understanding of Fusion SQL tables

Qualifications

Must Haves

• Actively demonstrates leadership qualities and is comfortable working alongside Implementation Management team
• Act as point person for all conversion technical questions, conversion best practice guidance, and customer conversion concerns for both internal and external customers
• Quotes all Custom Data Conversions and coordinates completion of work with Data Integration Engineer and Customer
• Owns all aspects of Custom Data Conversion revenue and what is currently in the pipeline with deadlines for completion
• Mentors all Implementation team members actively doing Data Conversion on best practices, potential roadblocks, processes, and standard operating procedures
• Has knowledge and understanding of SQL and Fusion SQL table structure
• Seeks out process improvement and recognizes needs to improve customer experience with Data Conversion services
• Manages workflow of Data Conversion and makes suggestions for areas of improvement
• Works closely with Resource Coordinators to manage Data Conversion scheduling and workload. Is able to make scheduling decisions to accommodate staffing and customer needs/services
• Owns and maintains Data Conversion Schedule and all active and upcoming conversions and potential roadblocks
• Builds rapport and relationships with all teams inside of Karmak
• Builds rapport and relationships with Karmak Customers
• Informs Implementation Managers of Customer concerns well in advance and looks for proactive solutions to address Customer concerns
• To do a detailed analysis of the customer's data and their data requirements
• Working with the customer to clarify and validate data, while setting the proper expectations regarding data as it is pertaining to the implementation process for new business implementation and branch adds
• Pre-data analysis performed prior to data discussions
• Perform data discussions with customer
• Work in a consulting type manner with the customer as action items are identified
• Meet with the configuration teams on each customer
• To have purpose, clarity, creative reasonable problem-solving ideas with the data that is mutually beneficial to Karmak and the customer
• Provide guidance to the customer in this process
• Meet with the customer and provide them a status on all outstanding items related to data
• Coordinate and communicate internally on data cleansing plans
• Keep detailed notes, stored in a central repository, regarding data cleansing plans to allow for continuity internally and with the customer
• To coordinate and execute the conversion in the sandbox and live system
• To balance the data values and acquire signoffs from the customer on successful completion of the data conversion
• Utilize Karmak conversion tools to perform conversion-based tasks
• Balance the data from the previous business system to the Fusion business system
• Validate the data
• Be a key contact in the bring live process for the conversion and training teams as well as the customer
• Detail oriented
• Ability to multi-task
• Excellent communication skills
• Time management
• Organizational skills
• High level of customer service skills
• Ability to hold the client accountable
• Knowledge of Fusion requirements and functionality
• High level of knowledge of Microsoft Excel
• Understanding of SQL
• Extensive understanding of all Data Conversion tools
• Strong relationships across Karmak teams
• Able to handle difficult situations with customers as well as Implementation team members
• Assumes ownership and embraces personal accountability
• Excellent problem-solving skills
• 2-5 years Data Migration Analyst experience a plus
• Ability to mentor multiple team members at one time and provide guidance on best practices for Data Conversion

Nice to Haves

• Understanding of Fusion SQL tables