Data Migrations Specialist

Summary

Gymdesk provides gym management software for fitness businesses. The Data Migration Specialist will organize new customers’ transitions by analyzing, cleaning, mapping, importing, and validating legacy data while coordinating with customers and onboarding teams. The role also involves troubleshooting migration issues, supporting product configuration, and improving internal migration processes.

Responsibilities

• Review customer data (CSVs, spreadsheets, software databases) to assess structure, quality, and completeness
• Map legacy data fields to our platform's schema using internal tools, AI (ChatGPT), or custom scripts
• Transform, clean, and normalize customer data
• Import data into Gymdesk customer environments and validate against expected outputs
• Perform iterative migrations and troubleshoot errors during the process
• When required, fill any migration gaps with manual data entry
• Become an expert in Gymdesk's product so you can set up configurations on behalf of customers
• Coordinate with Onboarding Specialists and customers to collect requirements and data formats
• Provide status updates, clarify data issues, and help customers understand field-level discrepancies
• Work with product and engineering to report bugs or suggest tooling enhancements
• Document migration processes and maintain internal guides for repeatable success

Skills

• 3+ years of experience in data migration, data analysis, business intelligence, or a similar technical role
• Proficiency with spreadsheets, CSV handling, text encoding, date formats, and data cleansing techniques
• Experience with SaaS platforms, CRM, ERP, or customer-facing data workflows
• Strong analytical and problem-solving skills with high attention to detail
• Excellent written and verbal communication skills
• Experience working in a customer-facing or onboarding context
• Knowledge of SQL and at least one scripting language (e.g., Python)
• Knowledge of data privacy standards (e.g., GDPR) as they pertain to customer data
• Experience building or working with internal tools for data migration
• Exposure to project management and collaboration tools (e.g., Notion, Jira, Slack)

Qualifications

Must Haves

• 3+ years of experience in data migration, data analysis, business intelligence, or a similar technical role
• Proficiency with spreadsheets, CSV handling, text encoding, date formats, and data cleansing techniques
• Experience with SaaS platforms, CRM, ERP, or customer-facing data workflows
• Strong analytical and problem-solving skills with high attention to detail
• Excellent written and verbal communication skills

Nice to Haves

• Experience working in a customer-facing or onboarding context
• Knowledge of SQL and at least one scripting language (e.g., Python)
• Knowledge of data privacy standards (e.g., GDPR) as they pertain to customer data
• Experience building or working with internal tools for data migration
• Exposure to project management and collaboration tools (e.g., Notion, Jira, Slack)

Benefits

• 100% Remote
• Full-Time Contractor