Web Project Manager

Summary

Karsh Hagan Madden (KHM) is an independent marketing agency with a rich legacy in creative and strategic marketing. They are seeking a Web Project Manager to lead the planning, coordination, and delivery of website projects for destination marketing organizations, ensuring projects are completed on time, within budget, and with high quality.

Responsibilities

• Lead website projects through every phase of the project lifecycle, including planning, discovery, design, development, testing, launch, and post-launch support
• Build and maintain detailed project plans, timelines, milestones, budgets, and resource allocations
• Coordinate cross-functional teams including developers, designers, strategists, content creators, QA specialists, and client stakeholders
• Serve as the primary day-to-day project lead and secondary client contact, providing proactive communication, project updates, and clear expectations
• Define project scope, objectives, deliverables, and success criteria while effectively managing change requests
• Monitor project budgets and resources to ensure efficient execution and successful delivery within established constraints
• Identify potential risks early, develop mitigation strategies, and proactively remove roadblocks that could impact timelines or project success
• Facilitate project meetings, document key decisions, and maintain accurate project documentation throughout the engagement
• Partner with internal teams to ensure all deliverables meet quality standards and provide an exceptional client experience
• Continuously look for opportunities to improve project workflows, communication, and delivery processes

Skills

• Several years of experience managing complex website projects from planning through launch
• Strong experience using the Waterfall project management methodology, with the ability to manage multiple concurrent projects
• Proven success balancing project scope, timelines, budgets, resources, and client expectations
• Excellent organizational skills with exceptional attention to detail and follow-through
• Outstanding communication and relationship-building skills with both clients and cross-functional teams
• Experience coordinating web development, design, content, and digital marketing teams
• Ability to proactively identify risks, solve problems, and keep projects moving forward
• Ability to work within core U.S. business hours to effectively collaborate with clients and internal teams across multiple time zones
• Experience within a marketing agency, digital agency, or destination marketing organization is highly preferred
• Product Owner certification or experience working within Agile environments is a plus

Qualifications

Must Haves

• Several years of experience managing complex website projects from planning through launch
• Strong experience using the Waterfall project management methodology, with the ability to manage multiple concurrent projects
• Proven success balancing project scope, timelines, budgets, resources, and client expectations
• Excellent organizational skills with exceptional attention to detail and follow-through
• Outstanding communication and relationship-building skills with both clients and cross-functional teams
• Experience coordinating web development, design, content, and digital marketing teams
• Ability to proactively identify risks, solve problems, and keep projects moving forward
• Ability to work within core U.S. business hours to effectively collaborate with clients and internal teams across multiple time zones

Nice to Haves

• Experience within a marketing agency, digital agency, or destination marketing organization is highly preferred
• Product Owner certification or experience working within Agile environments is a plus

Benefits

• Competitive compensation.
• Medical, dental, vision, and additional benefits to support you and your family.
• 401(k) with Traditional and Roth options, plus a company match.
• Flexible PTO and paid holidays.
• The tools and technology you need to do your best work.