Manager, Inside Sales

Summary

Kinetix Health Group is a medical communications company serving pharma and biotech organizations through scientific storytelling, connected systems, and AI-enabled intelligence. The Manager, Inside Sales owns hands-on top-of-funnel lead generation, including outbound and inbound prospecting, lead qualification, CRM management, and delivery of qualified opportunities to the Business Development team.

Responsibilities

• Execute multi-touch outbound campaigns (email, phone, LinkedIn/social) against an agreed target account list and ideal customer profile (ICP)
• Qualify inbound leads generated by marketing (website, webinars, content, conferences) using an agreed qualification framework (e.g. BANT/MEDDIC)
• Personally manage day-to-day prospecting activity and hit weekly/monthly activity and meeting targets
• Feed insights from prospecting conversations — objections, messaging that lands, competitive intel — back to the CGO and Marketing to refine the playbook
• Hand off qualified opportunities to BD Directors with clear context (account intelligence, pain points, stakeholders, timing) via an agreed handoff process
• Support BD Directors on target account research and outreach for priority accounts
• Flag expansion or cross-sell signals spotted in prospecting conversations to Client Partnerships leadership
• Maintain CRM hygiene for all top-of-funnel activity (lead source, stage, activity logging) in line with the process agreed with RevOps/Marketing Ops
• Use sales engagement tooling (e.g. sequencing platforms, LinkedIn Sales Navigator) provided by the business to run outreach efficiently
• Collaborate with VP, Growth, CGO and Chief of Staff to analyse, assess and recommend AI tools to support top of funnel opportunity generation
• Report weekly on activity, pipeline generated, and conversion rates to the CGO
• Help scope and onboard the additional lead generation hire(s), with input into playbook and process
• Take on informal coaching/oversight of early hires while remaining primarily a hands-on contributor
• Fully ramped on ICP, messaging, and tooling; outbound sequences live and running at target volume
• First qualified opportunities being handed to BD Directors
• Consistent monthly cadence of qualified opportunities against target; clear, repeatable personal process for prospecting and qualification
• Early input into the case for a first SDR hire, if volume supports it
• Reliable, quota-consistent contributor to new-logo pipeline with a track record the business can point to
• Clear readiness assessment (with CGO) on whether the role should evolve toward a Director-level, team-building remit

Skills

• * 4–6 years in sales development, inside sales, or new business roles, with a strong personal track record of hitting outbound and meeting-booked targets
• * Experience in a B2B, complex-sale environment; comfortable running a full-cycle prospecting motion independently
• * Exposure to pharma, biotech, medtech, healthcare, or professional/agency services is a strong plus; medical communications or CRO/CSO experience is ideal but not required
• * Working knowledge of CRM and sales engagement platforms (e.g. Salesforce/HubSpot, Outreach/Salesloft, LinkedIn Sales Navigator)
• * Some exposure to coaching or informally supporting junior colleagues is a plus, though this is not primarily a people-management role at hire
• * Self-starter who is energised by high-volume, disciplined outbound activity and hitting a number
• * Able to learn scientific/medical subject matter quickly enough to hold a credible first conversation with medical affairs and clinical stakeholders
• * Strong written and verbal communicator; comfortable crafting and iterating outbound messaging
• * Collaborative and coachable — will be operating a playbook shaped by the CGO and BD leadership rather than writing it solo
• * Growth-oriented: sees this as a platform to grow into a Director-level, team-building remit as the function scales
• * Prior experience prospecting into pharma, biotech, or life-sciences accounts
• * Familiarity with the drug/product development lifecycle and medical affairs and communications more broadly
• * Experience with sales engagement / intent-data tooling

Qualifications

Must Haves

• * 4–6 years in sales development, inside sales, or new business roles, with a strong personal track record of hitting outbound and meeting-booked targets
• * Experience in a B2B, complex-sale environment; comfortable running a full-cycle prospecting motion independently
• * Exposure to pharma, biotech, medtech, healthcare, or professional/agency services is a strong plus; medical communications or CRO/CSO experience is ideal but not required
• * Working knowledge of CRM and sales engagement platforms (e.g. Salesforce/HubSpot, Outreach/Salesloft, LinkedIn Sales Navigator)
• * Some exposure to coaching or informally supporting junior colleagues is a plus, though this is not primarily a people-management role at hire
• * Self-starter who is energised by high-volume, disciplined outbound activity and hitting a number
• * Able to learn scientific/medical subject matter quickly enough to hold a credible first conversation with medical affairs and clinical stakeholders
• * Strong written and verbal communicator; comfortable crafting and iterating outbound messaging
• * Collaborative and coachable — will be operating a playbook shaped by the CGO and BD leadership rather than writing it solo
• * Growth-oriented: sees this as a platform to grow into a Director-level, team-building remit as the function scales

Nice to Haves

• * Prior experience prospecting into pharma, biotech, or life-sciences accounts
• * Familiarity with the drug/product development lifecycle and medical affairs and communications more broadly
• * Experience with sales engagement / intent-data tooling