Accounts Receivable & Trade Deductions Analyst

Summary

Kodiak Cakes is seeking an Accounts Receivable & Trade Deductions Analyst to maintain accurate customer accounts and support cash flow. The role owns cash application, reconciliations, deductions, collections, reporting, dispute resolution, month-end close, and process improvements across finance and customer-facing teams.

Responsibilities

• Own daily cash application and customer account reconciliation, ensuring receipts, invoices, credits, and balances are posted accurately and resolved promptly
• Research, validate, code, and resolve customer deductions and material offsets by comparing claims with trade plans, contracts, pricing, promotions, and supporting documentation; dispute and collect invalid deductions
• Manage collections and customer credit procedures by monitoring past-due balances, following up with customers and brokers, documenting commitments, and helping the team achieve days sales outstanding targets
• Reconcile customer invoicing with third-party logistics inventory reporting and investigate variances with Operations, Customer Service, and Finance to protect account accuracy
• Maintain weekly accounts receivable aging reports, customer payment summaries, and KPI dashboards; analyze deduction and payment trends to identify root causes, risks, and opportunities to improve trade-spend efficiency
• Partner with Sales, Commercial Finance, Customer Service, customers, and brokers to resolve pricing, promotional, payment, and deduction disputes while clearly documenting trade agreements, payment terms, credit policies, and exceptions
• Support month-end close, account reconciliations, accruals, annual audit requests, and internal controls, while improving and automating accounts receivable and trade-finance workflows through uploads, scanning tools, Power BI reporting, and customer-specific solutions developed with IT

Skills

• An ability to analyze high-volume customer transactions, trade agreements, and supporting documentation with precision so deductions and account balances are coded, reconciled, and resolved accurately
• An ability to organize competing deadlines across cash application, deductions, collections, reporting, and close activities to keep customer accounts current and financial reporting on track
• An ability to explain account issues, supporting evidence, and required next steps clearly to customers, brokers, and cross-functional partners so disputes move toward timely resolution
• An ability to use Excel, ERP, trade-promotion, and reporting tools to connect detailed account activity with trends, root causes, and practical recommendations
• An ability to apply sound judgment and personal accountability when investigating discrepancies, escalating risk, and improving processes in a fast-moving environment
• Experience owning core accounts receivable work, including cash application, collections, account reconciliation, customer deductions, dispute resolution, and aging management for a portfolio of customer accounts
• Experience validating trade deductions, billbacks, promotions, pricing claims, or similar customer offsets against approved plans, contracts, and supporting documentation, then driving items through resolution
• Experience preparing accounts receivable reporting, analyzing payment or deduction trends, and supporting month-end close, reconciliations, accruals, audit requests, and internal controls
• Proficiency with Microsoft Excel and experience using ERP and trade-promotion management systems
• Experience in the consumer packaged goods industry and familiarity with NetSuite, BluePlanner, and Power BI are preferred

Qualifications

Must Haves

• An ability to analyze high-volume customer transactions, trade agreements, and supporting documentation with precision so deductions and account balances are coded, reconciled, and resolved accurately
• An ability to organize competing deadlines across cash application, deductions, collections, reporting, and close activities to keep customer accounts current and financial reporting on track
• An ability to explain account issues, supporting evidence, and required next steps clearly to customers, brokers, and cross-functional partners so disputes move toward timely resolution
• An ability to use Excel, ERP, trade-promotion, and reporting tools to connect detailed account activity with trends, root causes, and practical recommendations
• An ability to apply sound judgment and personal accountability when investigating discrepancies, escalating risk, and improving processes in a fast-moving environment
• Experience owning core accounts receivable work, including cash application, collections, account reconciliation, customer deductions, dispute resolution, and aging management for a portfolio of customer accounts
• Experience validating trade deductions, billbacks, promotions, pricing claims, or similar customer offsets against approved plans, contracts, and supporting documentation, then driving items through resolution
• Experience preparing accounts receivable reporting, analyzing payment or deduction trends, and supporting month-end close, reconciliations, accruals, audit requests, and internal controls
• Proficiency with Microsoft Excel and experience using ERP and trade-promotion management systems

Nice to Haves

• Experience in the consumer packaged goods industry and familiarity with NetSuite, BluePlanner, and Power BI are preferred

Benefits

• Medical/dental/vision plans
• 401k match
• FSA & HSA accounts
• Life & ADD Insurance
• Short Term & Long-Term Disability Insurance
• Cell Phone & Internet Stipend
• Relocation assistance
• Annual Professional Development Stipend
• Travel Reimbursement
• Annual performance bonus
• Employee Equity Plan
• A company fleet of snowboards and other equipment
• Wellness lifestyle allowance (B.E.A.R Bucks)
• Mental Health Therapy Benefit & the Calm app
• All-you-can-eat flapjacks
• Responsible Time Off
• Early-out Fridays
• Parental leave
• Casual dress code
• Remote work for the right candidate