Revenue Cycle Management Specialist - Billing

Summary

KPH Healthcare Services, Inc. is seeking a Revenue Cycle Management Specialist focused on billing operations. The role prepares and submits claims, resolves billing and reimbursement issues, communicates with patients and payers, maintains accurate records, and supports compliance and performance improvement activities.

Responsibilities

• Accurately prepare and submit claims for payment from all third-party payers in a timely manner
• Verify documentation of supplied products align with prepared claim
• Verify accuracy of billed codes and accuracy of billed and expected amounts
• Support the resolution of billing issues such as claim resubmissions to all payers, changes in coverage, and claims adjustments
• Follow up on submitted claims and resolve rejected claims, including claim corrections, update payer ID, update patient insurance record, etc
• Prepare and submit patient statements
• Communicate as needed with patients about billing issues, including the results of applications for financial hardship assistance and other responses to customer inquiries about billing
• Support accurate and comprehensive record-keeping to ensure up-to-date information is maintained and effectively shared across departments
• Assist in the implementation of processes to measure, assess, and improve the performance of the billing department activities of the company
• Ensure ongoing compliance with all laws and regulations; ensure that the department meets or exceeds accreditation standards; and implement "best practices" in all departmental activities
• Participate in surveys conducted by authorized inspection agencies
• Participate in the company's Performance Improvement program as requested by the Performance Improvement Coordinator
• Participate in company committees when requested
• Participate in in-service education programs provided by the company
• Pursue continuing education programs appropriate to job responsibilities
• Perform other duties as assigned by supervisor
• Complete all mandatory and regulatory training programs
• Report any misconduct, suspicious or unethical activities to the Compliance Officer
• Complies with accepted professional standards and practice