Field Consultant - Phoenix Metropolitan area

Summary

Kumon is an educational services organization focused on enabling children to achieve their full potential. The Field Consultant supports franchisee instructors by evaluating instructional quality, operations, financial performance, brand standards, maintenance, and safety, while helping develop markets and open new centers. The role oversees multiple locations, provides franchisee guidance and training, and requires frequent travel throughout the assigned Arizona territory.

Responsibilities

• Oversee roughly 20-30 locations
• Perform frequent evaluations and follow up visits to ensure compliance with company goals
• Increase operations standards through guidance and training
• Provide sound advice to increase Center profitability and performance
• Assess regional market conditions to ensure competitiveness and build brand awareness
• Evaluate local competition and create branch level strategies for franchisees to maintain a competitive edge
• Consistently monitors branch and center level performance for trends, outliers and best practices
• Assist Franchisees with all aspects of new center opening process within predetermined timeline

Skills

• Bachelor's Degree
• Road Warrior: Ability to travel extensively locally/regionally
• Excellent written and verbal communication skills
• Strong time management and prioritization skills
• Ability to motivate people, instill accountability, and achieve results
• Proficiency with Word and Excel software programs
• Previous multi-unit service management preferred
• 2 - 4 years of experience preferred

Qualifications

Must Haves

• Bachelor's Degree
• Road Warrior: Ability to travel extensively locally/regionally
• Excellent written and verbal communication skills
• Strong time management and prioritization skills
• Ability to motivate people, instill accountability, and achieve results
• Proficiency with Word and Excel software programs

Nice to Haves

• Previous multi-unit service management preferred
• 2 - 4 years of experience preferred

Benefits

• Outstanding health benefits
• Desirable retirement savings plan
• Outstanding paid time off, including 21 paid holidays a year
• Professional development funds annually to support associate growth
• Quality Medical, Dental, and Vision Coverage
• Prescription Drug Plan
• 401k Retirement Savings Plan with generous company match and 2 year vesting schedule
• Flexible Spending Accounts for Health Care, Dependent Care, and Commuting Expenses
• Basic Life Insurance and AD&D
• Short and Long Term Disability Plans
• Plentiful Paid Time Off and Company Paid Holidays
• Career Development and growth opportunities
• Employee Assistance Program
• Kumon Tuition Discount
• Service Award Program
• Remote work arrangement, with frequent travel throughout the assigned Arizona territory