Account Manager - Bilingual Spanish/English (Remote/Dallas/Fort-Worth Area)

Summary

Later is an influencer marketing company that combines creator relationships, intelligence, and expert guidance through an AI-powered platform. The Bilingual Spanish/English Account Manager will manage a portfolio of influencer marketing clients, oversee campaign delivery, provide strategic recommendations, and drive customer retention and growth. The role also mentors junior team members, analyzes campaign performance, and collaborates cross-functionally to improve client experiences and Later’s services.

Responsibilities

• Own a portfolio of customer relationships from onboarding through renewal, ensuring adoption, satisfaction, and retention
• Act as a trusted advisor by providing strategic recommendations that align influencer programs with customer business goals
• Lead strategic business reviews (SBRs) and campaign wrap reports, delivering insights that shape future strategy
• Oversee influencer campaign delivery from kickoff through reporting, ensuring content quality, on-time execution, and alignment to KPIs
• Partner with customers on post-sale strategy, sharing best practices and actionable insights to optimize performance
• Manage budgets, contracts, and deliverables with precision, providing transparent updates and proactive issue resolution
• Project manage campaigns by delegating executional tasks to Coordinators/Co-Ops, while serving as a mentor and coach
• Collaborate cross-functionally with Sales, Strategy, Research, and Product teams to deliver seamless client experiences
• Represent the customer and influencer voice internally, escalating insights and feedback to shape platform and service improvements
• Analyze campaign performance data to generate actionable insights for customers and internal teams
• Identify risks and opportunities early, providing proactive solutions to drive stronger results
• Contribute to evolving best practices as the influencer marketing industry and Later's platform capabilities grow

Skills

• Professional fluency in both Spanish and English, written and verbal, with the ability to lead client-facing meetings and deliverables in either language
• 3-5+ years of experience in influencer marketing, campaign management, or social media; agency or paid media background preferred
• Proven success acting as a strategic advisor, delivering recommendations that map to client business goals
• Strong project management skills, with the ability to balance multiple accounts and priorities
• Excellent communication, relationship management, and presentation skills
• Analytical mindset, able to interpret data and translate insights into action
• Experience mentoring or coaching junior team members
• Expertise with influencer or marketing platforms; ability to become an expert in the Later Influence platform
• Agency or paid media background preferred

Qualifications

Must Haves

• Professional fluency in both Spanish and English, written and verbal, with the ability to lead client-facing meetings and deliverables in either language
• 3-5+ years of experience in influencer marketing, campaign management, or social media; agency or paid media background preferred
• Proven success acting as a strategic advisor, delivering recommendations that map to client business goals
• Strong project management skills, with the ability to balance multiple accounts and priorities
• Excellent communication, relationship management, and presentation skills
• Analytical mindset, able to interpret data and translate insights into action
• Experience mentoring or coaching junior team members
• Expertise with influencer or marketing platforms; ability to become an expert in the Later Influence platform

Nice to Haves

• agency or paid media background preferred

Benefits

• All permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.
• For select positions, we are open to hiring fully remote candidates.