LEAP Online Payments Consultant

Summary

LEAP Legal Software provides legal technology solutions, including an online payments platform for law firms. The Online Payments Consultant will engage with clients, lead product demonstrations and training, support onboarding and adoption, maintain CRM records, and help improve sales and support processes.

Responsibilities

• Make outbound calls to schedule training and demo sessions with LEAP clients
• Engage with clients by phone, email, and video meetings to lead demos and training sessions, support successful onboarding and product adoption
• Collaborate with the Head of Global Sales on day-to-day administrative and operational tasks
• Maintain accurate activity records and client updates in the CRM system
• Help build, document, and improve sales and support processes
• Represent LEAP Online Payments with professionalism, positivity, and a client-first mindset in every interaction

Skills

• Strong communication skills
• No prior sales experience is required
• Excellent verbal and written communication skills
• Comfortable speaking with law firms by phone, email, and Zoom or other video meeting platforms
• Highly organized, detail-oriented, and reliable with follow-through
• Self-starter who thrives in a fast-paced, remote work environment
• Strong time management, prioritization, and follow-up skills
• Positive attitude and willingness to learn sales, client engagement, and SaaS best practices
• Familiarity with CRM platforms such as Salesforce, HubSpot, or similar tools
• Previous experience in customer-facing roles such as retail, hospitality, customer support, client services, or administrative support
• Interest in legal technology, fintech, payments, SaaS, or law firm operations

Qualifications

Must Haves

• strong communication skills
• No prior sales experience is required
• Excellent verbal and written communication skills
• Comfortable speaking with law firms by phone, email, and Zoom or other video meeting platforms
• Highly organized, detail-oriented, and reliable with follow-through
• Self-starter who thrives in a fast-paced, remote work environment
• Strong time management, prioritization, and follow-up skills
• Positive attitude and willingness to learn sales, client engagement, and SaaS best practices

Nice to Haves

• Familiarity with CRM platforms such as Salesforce, HubSpot, or similar tools
• Previous experience in customer-facing roles such as retail, hospitality, customer support, client services, or administrative support
• Interest in legal technology, fintech, payments, SaaS, or law firm operations

Benefits

• Medical, Dental and Vision Plans Available
• Remote work model
• WFH Equipment allowance (including internet costs)
• 401k with Company Matching Program
• Employee Assistance Plan
• Flexible PTO
• Company Shares Opportunity
• $30k potential commission structure