Technical Product Owner – Performance Reporting

Summary

Lexipol is a company focused on creating safer communities through technology and content for public safety professionals. They are seeking a seasoned Technical Product Owner to drive product strategy and development for their SaaS-based Performance Reporting product, collaborating with various stakeholders to ensure the product evolves to meet users' needs.

Responsibilities

• Help define the vision, strategy, and roadmap for Lexipol's Performance Reporting software solution within the context of the overall Lexipol platform
• Serve as a subject matter expert and trusted advisor for the Performance Reporting product
• Communicate effectively with technical and non-technical stakeholders, ensuring a regular, appropriate cadence of updates across the organization
• Conduct product update presentations and gather feedback and data on success metrics
• Manage and report progress on roadmaps and milestones, overseeing scope, ensuring quality, and driving on-time delivery
• Proactively identify, track, and clear risks and dependencies
• Ensure proper data collection and monitoring tools and dashboards are in place
• Guide timely escalation and/or negotiation up the chain when needed
• Plan and execute the user acceptance and beta testing program, in partnership with the Director of product for performance reporting
• Collaborate with stakeholders to understand business needs and objectives
• Write PRDs and clear, detailed user stories with well-defined acceptance criteria
• Manage collaboration with our UX/UI design team and ensure readiness for requirements documentation and engineering backlog
• Ensure all product documentation is up-to-date and accurately reflects current features and functionalities
• Engage in all agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives
• Adjust and refine user stories based on feedback and changes to requirements
• Assist in maintaining and prioritizing the product backlog, ensuring alignment with business objectives and stakeholder needs
• Provide clarifications and answer queries from the engineering team regarding requirements
• Work closely with developers to ensure understanding of user stories and acceptance criteria and with design team to ensure alignment
• Scope and implement improvements and changes as required

Skills

• 3+ years of experience driving software delivery from ideation to completion at an enterprise SaaS/PaaS organization
• 3+ years of experience working within an Agile framework (Kanban and Scrum) as a product owner, product manager, engineer, or subject matter expert
• Strategic thinker with experience balancing and prioritizing short-term solutions while keeping the long-term vision in mind
• Ability to effectively prioritize and organize work for self and others in a highly dynamic environment
• Proven ability to write PRDs, detailed user stories, and acceptance criteria
• Technically proficient with a proven track record of working with engineering and non-technical teams alike
• Superior problem-solving and troubleshooting skills, with the ability to exercise sound judgment to manage issue resolutions
• Highly motivated, detail-oriented individual with a proven ability to think creatively to solve technical and structural problems, with customer needs driving solutions
• Excellent oral and written communication skills to clearly explain complex issues, progress reports, and technical roadmaps to a variety of audiences, up to and including executive leadership
• Experience overcoming the challenges of managing projects with remote and global team members
• Experience using Jira, Confluence, and Figma (for UX/UI design review)
• Familiarity with public safety a strong plus
• Experience with data analysis and algorithms a strong plus
• Experience with AI a strong plus
• Preferred certifications in one or more: Agile Scrum Product Owner, Kanban, Scaled Agile, PMI-ACP

Qualifications

Must Haves

• 3+ years of experience driving software delivery from ideation to completion at an enterprise SaaS/PaaS organization
• 3+ years of experience working within an Agile framework (Kanban and Scrum) as a product owner, product manager, engineer, or subject matter expert
• Strategic thinker with experience balancing and prioritizing short-term solutions while keeping the long-term vision in mind
• Ability to effectively prioritize and organize work for self and others in a highly dynamic environment
• Proven ability to write PRDs, detailed user stories, and acceptance criteria
• Technically proficient with a proven track record of working with engineering and non-technical teams alike
• Superior problem-solving and troubleshooting skills, with the ability to exercise sound judgment to manage issue resolutions
• Highly motivated, detail-oriented individual with a proven ability to think creatively to solve technical and structural problems, with customer needs driving solutions
• Excellent oral and written communication skills to clearly explain complex issues, progress reports, and technical roadmaps to a variety of audiences, up to and including executive leadership
• Experience overcoming the challenges of managing projects with remote and global team members

Nice to Haves

• Experience using Jira, Confluence, and Figma (for UX/UI design review)
• Familiarity with public safety a strong plus
• Experience with data analysis and algorithms a strong plus
• Experience with AI a strong plus
• Preferred certifications in one or more: Agile Scrum Product Owner, Kanban, Scaled Agile, PMI-ACP

Benefits

• Fully remote
• 401(k) with Company match
• Flexible paid time off plan
• Receive ongoing training in product ownership and agile methodologies to enhance your skills.
• Benefit from mentoring by your manager, the Director of Product along with experienced product managers and product owners to support your career growth.
• Opportunities to lead projects and advance within the company.