ADS Apprentice

Summary

Liberty University is seeking an ADS Apprentice to assist in providing technical support for their assigned business unit. The role involves documenting business processes, analyzing data, and streamlining operations using technology to improve efficiency.

Responsibilities

• Assists the department he or she is assigned to with technical issues
• Works on tasks as assigned by leadership
• Assists their team in streamlining business processes using new or current technology
• Documents business processes, reviews inefficiencies, and makes recommendations for improvement to supervisor
• Learns University systems and data sets in order to accurately extract information from those systems
• Adheres to Liberty University policies, representing the University in an exemplary and professional manner
• Works effectively as a team member, embracing and fostering LU’s Christian model and Mission – Training Champions for Christ
• Analyze workflow issues and data integrity problems, provide recommendations on resolution and advise management accordingly
• Conducting and leading projects to accompany the transformation of your clients’ business processes through the effective collection, processing, and visualization of data
• Document and optimize business processes by researching industry’s best practices and supporting the development of solutions for current business operations
• Develop a deep understanding of core business processes and how performance is measured, and work with business and business analytics teams to discern strategic and analytical data and analytics needs and gaps
• Utilize diagnostic/predictive/prescriptive analysis to derive business insights and direct/drive action that increases revenue, decreases cost, and/or mitigates risk
• Possess a thorough understanding of the University systems and data sets, and be able to summarize and describe raw data sets for departmental use
• Support validation processes to ensure data accuracy
• Analyze data to align with organizational goals and relay business impacts of findings through data-driven recommendations
• Collaborate closely with business units and provide expert input on functional business topics
• Streamline business processes by leveraging new or existing technology, including application and reporting development, while adhering to internal development and publication standards
• Provide operational support to assigned business units' systems, including technical assistance
• Provide regular updates to customers on business process improvement and new technology activities, maintaining a high level of customer service

Skills

• Pursuing a bachelor's degree or has 1 year of SQL experience
• Advanced Excel and Access experience
• Effective communication both verbally and in writing
• Ability to intuitively reason, analyze information and events, and apply judgment to solve problems of both a routine and complex nature
• Excellent computer and organizational skills
• Ability to obtain LU-approved driver certification, individuals must be 21 years of age or older, possess a valid driver's license with a minimum of five (5) years of documented driving history, and maintain a clean driving record
• Ability to effectively communicate both verbally and in writing
• Proficiency in understanding, speaking, reading, and writing English to support professional correspondence and collaboration
• Strong interpersonal and public communication skills to represent Liberty University in a professional manner
• Strong organizational skills
• Strong analytical and critical thinking skills; ability to assess situations, evaluate information, and solve both routine and complex problems using sound judgment
• Frequently required to perform desk-based work, including computer use and data entry
• Ability to communicate effectively in meetings and collaborative settings, with or without reasonable accommodation
• Working on a Bachelor's degree in Computer Science, Information Systems, or a related field is preferred

Qualifications

Must Haves

• Pursuing a bachelor's degree or has 1 year of SQL experience
• Advanced Excel and Access experience
• Effective communication both verbally and in writing
• Ability to intuitively reason, analyze information and events, and apply judgment to solve problems of both a routine and complex nature
• Excellent computer and organizational skills
• Ability to obtain LU-approved driver certification, individuals must be 21 years of age or older, possess a valid driver's license with a minimum of five (5) years of documented driving history, and maintain a clean driving record
• Ability to effectively communicate both verbally and in writing
• Proficiency in understanding, speaking, reading, and writing English to support professional correspondence and collaboration
• Strong interpersonal and public communication skills to represent Liberty University in a professional manner
• Strong organizational skills
• Strong analytical and critical thinking skills; ability to assess situations, evaluate information, and solve both routine and complex problems using sound judgment
• Frequently required to perform desk-based work, including computer use and data entry
• Ability to communicate effectively in meetings and collaborative settings, with or without reasonable accommodation

Nice to Haves

• Working on a Bachelor's degree in Computer Science, Information Systems, or a related field is preferred

Benefits

• Comprehensive benefits (https://www.liberty.edu/human-resources/benefits/), including health insurance, retirement plans, and tuition assistance