Business Data Analyst I

Summary

Liberty University is seeking a Business Data Analyst I to support its Analytics and Decision Support department. The role enables improved decision-making by analyzing, transforming, validating, and visualizing data, while collaborating with business units to improve processes, provide technical support, and deliver data-driven recommendations.

Responsibilities

• Analyze workflow issues and data integrity problems, provide recommendations on resolution, and advise management accordingly
• Conducting and leading projects to accompany the transformation of Liberty’s business processes through the effective collection, processing, and visualization of data
• Document and optimize business processes by researching industry best practices and supporting the development of solutions for current business operations
• Develop a deep understanding of core business processes and how performance is measured, and work with business units to discern strategic and analytical data and analytics needs and gaps
• Utilize diagnostic/predictive/prescriptive analysis to derive business insights and direct/drive action that increases revenue, decreases cost, and/or mitigates risk
• Possess a thorough understanding of University systems and data sets, and be able to summarize and describe raw data sets for departmental use. Support validation processes to ensure data accuracy
• Analyze data to align with organizational goals and relay business impacts of findings through data-driven recommendations
• Collaborate closely with business units and provide expert input on functional business topics
• Streamline business processes by leveraging new or existing technology, including application and reporting development, while adhering to internal development and publication standards
• Provide operational support to assigned business units' systems, including technical assistance
• Provide regular updates to customers on business process improvement and new technology activities, maintaining a high level of customer service
• Occasionally works outside of normal business hours to support system upgrades, business unit-specific deployments, or timely technology business requirements

Skills

• * Interest in data, reporting, or analytics
• * Basic experience with Excel or similar tools or willingness to learn
• * Strong communication, analytical, and organizational skills
• * Bachelor's degree and one year of relevant experience, **or** apprenticeship in a Liberty Information Services position with supervisor recommendations is required
• * Ability to effectively communicate both verbally and in writing to convey clear, well articulated information
• * Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner
• * Possess public communication skills that allow professional representation of Liberty University
• * Strong organizational skills
• * Computer skills
• * Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature
• * May be required to travel
• * May be required to sit to perform deskwork or type on a keyboard
• * Regularly required to hear and speak in order to effectively communicate orally
• * Regularly required to stand, walk, and climb stairs to move about the campus
• * Handle materials, reach overhead, kneel or stoop in order to conduct business
• * Regularly lift 10 or fewer pounds
• * Exposure to SQL or database concepts is preferred
• * Experience with Excel, Access, Argos, Tableau, or SSRS is preferred

Qualifications

Must Haves

• * Interest in data, reporting, or analytics
• * Basic experience with Excel or similar tools or willingness to learn
• * Strong communication, analytical, and organizational skills
• * Bachelor's degree and one year of relevant experience, **or** apprenticeship in a Liberty Information Services position with supervisor recommendations is required
• * Ability to effectively communicate both verbally and in writing to convey clear, well articulated information
• * Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner
• * Possess public communication skills that allow professional representation of Liberty University
• * Strong organizational skills
• * Computer skills
• * Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature
• * May be required to travel
• * May be required to sit to perform deskwork or type on a keyboard
• * Regularly required to hear and speak in order to effectively communicate orally
• * Regularly required to stand, walk, and climb stairs to move about the campus
• * Handle materials, reach overhead, kneel or stoop in order to conduct business
• * Regularly lift 10 or fewer pounds

Nice to Haves

• * Exposure to SQL or database concepts is preferred
• * Experience with Excel, Access, Argos, Tableau, or SSRS is preferred

Benefits

• The position may also be eligible for comprehensive benefits, including health insurance, retirement plans, and tuition assistance.