Business Data Analyst II

Summary

Liberty University is seeking a Business Data Analyst II to support its Analytics and Decision Support department. The role enables data-informed decision-making by analyzing and transforming data, improving business processes, developing reports and dashboards, and supporting systems for Student Affairs and Spiritual Development departments.

Responsibilities

• Analyze workflow issues and data integrity problems, provide recommendations on resolution, and advise management accordingly
• Conducting and leading projects to accompany the transformation of Liberty’s business processes through the effective collection, processing, and visualization of data
• Document and optimize business processes by researching industry best practices and supporting the development of solutions for current business operations
• Develop a deep understanding of core business processes and how performance is measured, and work with business units to discern strategic and analytical data and analytics needs and gaps
• Utilize diagnostic/predictive/prescriptive analysis to derive business insights and direct/drive action that increases revenue, decreases cost, and/or mitigates risk
• Possess a thorough understanding of University systems and data sets, and be able to summarize and describe raw data sets for departmental use. Support validation processes to ensure data accuracy
• Analyze data to align with organizational goals and relay business impacts of findings through data-driven recommendations
• Collaborate closely with business units and provide expert input on functional business topics
• Streamline business processes by leveraging new or existing technology, including application and reporting development, while adhering to internal development and publication standards
• Provide operational support to assigned business units' systems, including technical assistance
• Provide regular updates to customers on business process improvement and new technology activities, maintaining a high level of customer service
• Occasionally works outside of normal business hours to support system upgrades, business unit-specific deployments, or timely technology business requirements

Skills

• Bachelor's degree or equivalent combination of education and relevant experience is required
• 1-2 years' related experience is required
• Advanced Excel and Access experience
• Experience with reporting tools like Argos or SSRS
• Experience working in at least one mainstream industry BI platform (preferably Tableau)
• Ability to effectively communicate both verbally and in writing to convey clear, well articulated information
• Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner
• Possess public communication skills that allow professional representation of Liberty University
• Strong organizational skills
• Computer skills
• Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature
• 1-2 years of SQL experience is preferred

Qualifications

Must Haves

• Bachelor's degree or equivalent combination of education and relevant experience is required
• 1-2 years' related experience is required
• Advanced Excel and Access experience
• Experience with reporting tools like Argos or SSRS
• Experience working in at least one mainstream industry BI platform (preferably Tableau)
• Ability to effectively communicate both verbally and in writing to convey clear, well articulated information
• Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner
• Possess public communication skills that allow professional representation of Liberty University
• Strong organizational skills
• Computer skills
• Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature

Nice to Haves

• 1-2 years of SQL experience is preferred

Benefits

• The position may also be eligible for comprehensive benefits, including health insurance, retirement plans, and tuition assistance.
• Hybrid work arrangement