Summary
GE HealthCare develops radiopharmaceutical and molecular imaging solutions for clinical care. The Clinical Applications Specialist supports the Neurology and Oncology portfolio by delivering customer training, clinical expertise, and operational support, while helping launch programs, drive adoption, and ensure safe and effective product use.
Responsibilities
- Develop product, clinical, workflow, and software knowledge, skills, and competence within the Nuclear Medicine and PET modality customers supporting GE Healthcare’s Neurology and Oncology radiopharmaceutical portfolio including Vizamyl, DaTscan, Cerianna and DaTQUANT quantification software
- Collaborate and coordinate the delivery of on-site and virtual customer training, including pre-training coordination, patient go-live support, and ongoing post-go-live training and support as needed over the product's lifecycle. Participate in the company scheduling process for these events
- Build solid customer relations by interfacing directly with customers including physicians, nurses, technologists, scheduling, and business office staff. Serve as the interface between the customer and GE
- Collaborate with Field Sales teams to support pre-sale product activities such as image reviews, DaTQUANT quantification demos, technical product support, or similar activities
- Present on GEHC RadioPharma products at conferences, speaking events, and customer events as needed to support clinical education of products. Present CE credits to technologists. Present Reader Training to Imagers
- Communicate all relevant product offering intelligence including customer concerns, opportunities, and competitive information to appropriate internal parties such as Management, Supply, Field Sales, Marketing, Market Access, and Medical Affairs. On request, participate in company work streams around clinical and business processes
- Basic understanding of key business drivers; uses this understanding to accomplish own work. Good understanding of how the work of own team integrates with other teams and contributes to the area
- May have some autonomy to make decisions within a defined framework. Resolves issues in situations that require good technical knowledge and judgment within established procedures. Consults more senior team members for issues outside of defined instructions/parameters
- Expeditiously communicates appropriate customer questions to Medical Science
- Collaborate with CMO partners as needed to support customers and market growth
- Ensure a compliant, ethical culture to promote GEHC products and adhere to the highest ethical standards
- Additional projects and initiatives as required
Skills
- CNMT or equivalent specific Nuclear Medicine modality certification
- 4+ years of clinical imaging experience including a minimum of 3 years' experience with Nuclear Medicine and PET modalities
- Comfortable in a clinical/patient environment
- Required to travel extensively 85+% (4-5 days per week including overnights and some weekends) within the US and Canada (USCAN) via multiple modes of transportation (car, air travel, train, etc.) as necessary for onsite customer education and training
- Residence located no more than 1 hour from a major airport
- Proficient use of software applications, such as Windows Outlook, Word, PowerPoint, and Excel, and navigating other computer and web-based tools (intranet/internet/apps); CRM
- Ability to learn specialized industry-specific software and provide digital education and training solutions
- Must register with one or more vendor credentialing services by various customer hospitals
- Must live within the territory (Northeast US) commutable to a major US airport (within 1 hour)
- Ability to support and contribute to strategy and innovation. Through ongoing successes, new expectations and contributions are generated to transform the clinical education experience
- Exceptional people skills. Behaviors are adaptive, functional, and constructive
- Ability to document, plan, market, and execute programs
- Self-confident, service-oriented, conscientious, assertive, persistent, motivated, flexible and a collaborator
- Strong training and communication skills including oral, written, and presentation skills
- We will not sponsor individuals for employment visas, now or in the future, for this job opening
- GE HealthCare will only employ those who are legally authorized to work in the United States for this opening
- Experience using DaTscan, Vizamyl and/or Cerianna preferred
- Preference for familiarity with viewing software such as MIM, Hermes, and Syngo
- Preferred candidates will be based in MA, CT, NY, NJ, PA, VA, DE, DC, MD, KY or TN
Qualifications
Must Haves
- CNMT or equivalent specific Nuclear Medicine modality certification
- 4+ years of clinical imaging experience including a minimum of 3 years' experience with Nuclear Medicine and PET modalities
- Comfortable in a clinical/patient environment
- Required to travel extensively 85+% (4-5 days per week including overnights and some weekends) within the US and Canada (USCAN) via multiple modes of transportation (car, air travel, train, etc.) as necessary for onsite customer education and training
- Residence located no more than 1 hour from a major airport
- Proficient use of software applications, such as Windows Outlook, Word, PowerPoint, and Excel, and navigating other computer and web-based tools (intranet/internet/apps); CRM
- Ability to learn specialized industry-specific software and provide digital education and training solutions
- Must register with one or more vendor credentialing services by various customer hospitals
- Must live within the territory (Northeast US) commutable to a major US airport (within 1 hour)
- Ability to support and contribute to strategy and innovation. Through ongoing successes, new expectations and contributions are generated to transform the clinical education experience
- Exceptional people skills. Behaviors are adaptive, functional, and constructive
- Ability to document, plan, market, and execute programs
- Self-confident, service-oriented, conscientious, assertive, persistent, motivated, flexible and a collaborator
- Strong training and communication skills including oral, written, and presentation skills
- We will not sponsor individuals for employment visas, now or in the future, for this job opening
- GE HealthCare will only employ those who are legally authorized to work in the United States for this opening
Nice to Haves
- Experience using DaTscan, Vizamyl and/or Cerianna preferred
- Preference for familiarity with viewing software such as MIM, Hermes, and Syngo
- Preferred candidates will be based in MA, CT, NY, NJ, PA, VA, DE, DC, MD, KY or TN
Benefits
- Remote work arrangement
- Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
- Medical insurance
- Dental insurance
- Vision insurance
- Paid time off
- 401(k) plan with employee and company contribution opportunities
- Life insurance
- Disability insurance
- Accident insurance
- Tuition reimbursement
- Relocation assistance
- Professional development
- Great work environment