MRI Clinical Education & Training Applications Specialist

Summary

GE HealthCare is a global medical technology and digital solutions innovator focused on improving patient care. The MRI Clinical Education & Training Applications Specialist will deliver clinical education, training, onboarding, workflow optimization, and post-installation support for GE HealthCare MRI equipment. The role partners with sales, project management, and service teams to improve customer proficiency, equipment utilization, and customer satisfaction.

Responsibilities

• Collaborate and coordinate the delivery of customer training with a targeted integrated account management approach including sales, project management, and other service organization teams in accordance with the Order Configuration/terms and conditions
• Develop product, clinical, and software knowledge, skills, and competence within the Imaging modalities
• Correlates theoretical knowledge with clinical and product information to provide clinicians with the knowledge and the skills to obtain optimal performance from their GE HealthCare equipment
• Provide pre-sale product clinical evaluations and/or educational sessions to potential customers in partnership with customers, develop and administer clinical training to the end-user personnel aligned with Sales Order Agreement (SOA) to deliver excellent clinical education to achieve high Net Promotor Scores (NPS)
• Drive realization of revenue thru execution of on-site or remote clinical education delivery. Produce comprehensive, consistent, and timely completion of documentation requirements from pre through post training
• Provide ongoing post-installation training and support as needed over the lifecycle of the product
• Maintain customer relationships through proactive touches and communicate all relevant product and/or customer concerns or opportunities to the Management team, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support regarding technical and clinical issue or how to improve the quality of the product or overall product offerings

Skills

• Associate degree or equivalent and minimum of 3 years MRI patient scanning experience
• Minimum 1 year patient scanning on GEHC equipment
• ARRT, ARMRIT, or equivalent specific modality certification
• Comfortable in a clinical/patient environment
• Proficient use of software applications, such as, Windows Outlook, Word, PowerPoint, and Excel and navigating other computer and web-based tools (intranet/internet/apps)
• Ability to learn specialized industry specific software and provide digital education and training solutions
• Will be required to register with one or more vendor credentialing services by various customer hospitals
• Required to travel extensively, 80+% (4-5 days per week including overnights and some weekends), within the territory via multiple modes of transportation (car, air travel, train etc.) as necessary. You will receive a company car where required
• We will not sponsor individuals for employment visas, now or in the future, for this job opening
• GE HealthCare will only employ those who are legally authorized to work in the United States for this opening
• Demonstrated self-starter, self-directed, team-oriented individual who thrives in a fast paced, dynamic business environment and places personal and business integrity at forefront
• Reside near Atlanta, GA

Qualifications

Must Haves

• Associate degree or equivalent and minimum of 3 years MRI patient scanning experience
• Minimum 1 year patient scanning on GEHC equipment
• ARRT, ARMRIT, or equivalent specific modality certification
• Comfortable in a clinical/patient environment
• Proficient use of software applications, such as, Windows Outlook, Word, PowerPoint, and Excel and navigating other computer and web-based tools (intranet/internet/apps)
• Ability to learn specialized industry specific software and provide digital education and training solutions
• Will be required to register with one or more vendor credentialing services by various customer hospitals
• Required to travel extensively, 80+% (4-5 days per week including overnights and some weekends), within the territory via multiple modes of transportation (car, air travel, train etc.) as necessary. You will receive a company car where required
• We will not sponsor individuals for employment visas, now or in the future, for this job opening
• GE HealthCare will only employ those who are legally authorized to work in the United States for this opening

Nice to Haves

• Demonstrated self-starter, self-directed, team-oriented individual who thrives in a fast paced, dynamic business environment and places personal and business integrity at forefront
• Reside near Atlanta, GA

Benefits

• Remote work arrangement
• You will receive a company car where required.
• Professional development
• Career opportunities
• A culture that fosters care, collaboration and support.