Program Coordinator

Summary

IQVIA is a global provider of clinical research services, commercial insights, and healthcare intelligence for the life sciences and healthcare industries. The Program Coordinator develops foundational skills to support clients, respond to queries, maintain logs, communicate support issues, and assist team members under close guidance or supervision.

Responsibilities

• Trains to provide day to day guidance and support to clients
• Learns the technical skills necessary to answer client queries and maintain logs and ensure follow through
• Develops the interpersonal skills necessary to build effective business relationships with defined clients
• Develops an understanding of clients’ potential business needs
• Develops the knowledge to ensure accurate and timely communication of support issues to relevant departments within the support cycle
• Provides support to other team members

Skills

• Bachelor's Degree Req
• Some related work experience Req
• Proficient in PC applications such as Excel
• Ability to communicate effectively with various levels in the organization (written and oral)
• Ability to carry out some analysis and information gathering to resolve problems on routine matters
• Experience in an IQVIA role preferred and pharmaceutical experience Pref

Qualifications

Must Haves

• Bachelor's Degree Req
• Some related work experience Req
• Proficient in PC applications such as Excel
• Ability to communicate effectively with various levels in the organization (written and oral)
• Ability to carry out some analysis and information gathering to resolve problems on routine matters

Nice to Haves

• Experience in an IQVIA role preferred and pharmaceutical experience Pref

Benefits

• Remote work arrangement