Summary
Rebus, part of Longbow Advantage, is a B2B SaaS platform focused on labor management and warehouse analytics. The Product Marketing Manager will build a dedicated product marketing function, collaborating with various teams to shape product narrative, manage customer engagement, and drive marketing initiatives.
Responsibilities
- Own the Rebus product narrative, messaging, positioning, and competitive differentiation, and keep it current as the platform evolves
- Partner with Product Management on release planning to ensure marketing readiness ahead of every launch
- Develop release messaging, positioning, and go-to-market plans for new features and modules
- Build release assets: email announcements, in-app messaging, blog/landing page content, and release notes
- Maintain a release marketing calendar and track work in Monday.com
- Own and maintain competitive battle cards and a competitive matrix covering key alternatives (e.g., incumbent LMS/WMS providers)
- Monitor competitor positioning, pricing, and product moves; brief Sales and leadership on relevant shifts
- Support objection-handling content for the field (e.g., "I already have an LMS")
- Run ongoing customer and market research to validate messaging, pricing, and positioning decisions
- Synthesize win/loss data, customer interviews, and survey feedback into actionable insights for Product and Sales
- Stand up a product analytics system or tool (e.g., Pendo or UserPilot) to capture usage data and customer feedback at scale
- Own customer lifecycle marketing: onboarding comms, upsell and cross-sell campaigns, and ongoing customer engagement
- Serve as the dedicated marketing point of contact for Customer Success and Account Management on customer-facing initiatives
- Own the Customer Product Spotlight program end-to-end: scheduling, customer recruitment, content, and promotion
- Build and grow a customer advocacy pipeline (case studies, references, testimonials) in partnership with Customer Success
- Support customer-facing communications tied to product changes, including newsletter and release-note content
- Create and maintain sales tools: one-pagers, talk tracks, competitive matrices, and objection-handling guides
- Train Sales and Customer Success on new releases, positioning, and competitive talking points
- Serve as the connective tissue between Product, Sales, Customer Success, and Marketing on all product-related communication
- Represent product marketing in product planning and roadmap discussions
Skills
- 4-7 years of experience in product marketing, ideally at a B2B SaaS company
- Demonstrated experience leading product launches from messaging through go-to-market execution
- Excellent writing skills with the ability to translate technical product capabilities into clear, customer-facing value
- Experience building competitive intelligence programs and sales enablement materials
- Comfortable owning customer lifecycle and onboarding communications, with an eye for what drives upsell and retention
- Comfortable managing multiple workstreams independently and tracking work in project management tools
- Confident communicator who can work directly with Product, Sales, Customer Success, and customers
- Supply chain, logistics, or warehouse software experience is a strong plus
- Experience with product analytics or in-app guidance platforms (Pendo, UserPilot, Amplitude, or similar), or strong interest in standing one up
- Monday.com experience a plus
- Familiarity with marketing tools we use like HubSpot, Wordpress, Canva or similar platforms is a plus
- Comfort using AI tools (we use Claude) to work more efficiently is a plus
Qualifications
Must Haves
- 4-7 years of experience in product marketing, ideally at a B2B SaaS company
- Demonstrated experience leading product launches from messaging through go-to-market execution
- Excellent writing skills with the ability to translate technical product capabilities into clear, customer-facing value
- Experience building competitive intelligence programs and sales enablement materials
- Comfortable owning customer lifecycle and onboarding communications, with an eye for what drives upsell and retention
- Comfortable managing multiple workstreams independently and tracking work in project management tools
- Confident communicator who can work directly with Product, Sales, Customer Success, and customers
Nice to Haves
- Supply chain, logistics, or warehouse software experience is a strong plus
- Experience with product analytics or in-app guidance platforms (Pendo, UserPilot, Amplitude, or similar), or strong interest in standing one up
- monday.com experience a plus
- Familiarity with marketing tools we use like HubSpot, Wordpress, Canva or similar platforms is a plus
- Comfort using AI tools (we use Claude) to work more efficiently is a plus
Benefits
- Supportive work environment
- Work/life balance
- 4-weeks of paid vacation
- 6 paid sick days, 2 paid personal days per year
- Excellent health and dental benefits, eligible as of your first day!
- Group RRSP/401k Matching
- Work from Home