Summary
MarketStar provides outsourced B2B demand, sales, customer success, and revenue operations solutions for technology companies. The Enterprise Business Development Representative will support Dropbox by prospecting into target enterprise accounts, identifying new and cross-sell opportunities for DBX Platform solutions, engaging stakeholders, and generating qualified opportunities to drive account expansion and revenue growth.
Responsibilities
- Prospect into select target enterprise accounts to identify new & cross-sell opportunities for DBX Platform solutions (initial focus Object Storage)
- Collaborate with solution-focused Sales team (i.e. Stuart Wachs) to develop account-specific engagement strategies, workflow hypotheses, and messaging
- Research account structure, business priorities, and buying centers to build targeted outreach plans
- Develop and execute multi-touch outbound sequences across email, phone, and social channels
- Qualify interest, business need, timing, and stakeholder fit before passing opportunities to sales team
- Partner closely with sales, customer success, marketing, and product teams to align outreach with account strategy
- Maintain accurate pipeline hygiene, activity tracking, and account notes in CRM
- Use insights from customer usage, recent business events, and account changes to prioritize outreach
- Test and refine messaging, segmentation, and outreach tactics to improve conversion rates
- Represent Dropbox with a consultative, credible, and value-focused approach
Skills
- 3+ years of experience in customer-facing roles (e.g. customer support, customer success, inside sales, sales, etc.)
- 2+ years or experience in SaaS business development, outbound prospecting, or sales development
- Proven success selling into complex organizations and multi-stakeholder environments
- Strong written and verbal communication skills
- Experience identifying whitespace and expansion opportunities within current customers
- Comfortable using CRM, sequencing tools, and sales intelligence platforms
- Ability to work collaboratively across sales and customer-facing teams
- Strong account research, messaging, and objection-handling skills
- Knowledge of consultative discovery techniques is a plus
- Experience working from account plans or territory plans
- Ability to analyze customer signals and translate them into outreach priorities
- Experience in cloud infrastructure, developer tools, AI/ML, data platforms, storage, security, or another technical category preferred
Qualifications
Must Haves
- 3+ years of experience in customer-facing roles (e.g. customer support, customer success, inside sales, sales, etc.)
- 2+ years or experience in SaaS business development, outbound prospecting, or sales development
- Proven success selling into complex organizations and multi-stakeholder environments
- Strong written and verbal communication skills
- Experience identifying whitespace and expansion opportunities within current customers
- Comfortable using CRM, sequencing tools, and sales intelligence platforms
- Ability to work collaboratively across sales and customer-facing teams
- Strong account research, messaging, and objection-handling skills
- Knowledge of consultative discovery techniques is a plus
- Experience working from account plans or territory plans
- Ability to analyze customer signals and translate them into outreach priorities
Nice to Haves
- Experience in cloud infrastructure, developer tools, AI/ML, data platforms, storage, security, or another technical category preferred
Benefits
- Structured learning and career development programs
- Mental health program
- Generous Paid Time Off policy
- Paid medical leave
- Child/Dependent care reimbursement
- Education reimbursement
- 401k match
- Hardship loan program
- Access to financial wellness advisor
- Comprehensive healthcare coverage including medical, dental, and vision