Summary
Mass General Brigham is a not-for-profit healthcare organization supporting patient care, research, teaching, and community service. The Billing Representative III maintains accurate billing records for complex customer and/or patient accounts, processes payments and adjustments, resolves billing discrepancies, and communicates with customers. The role also participates in peer review and supports junior staff.
Responsibilities
- Interact with internal and external customers to gather support data to ensure billing accuracy and work through billing discrepancies
- Addresses issues of a more complex nature and support junior staff by answering day to day questions
- Peer reviews records for management to ensure accuracy of information
- Process payments and maintain up-to-date billing records
- Reprocessing insurance denials and submitting all necessary documentation for payment
- Collaborate with other departments to resolve billing and payment issues
- May prepare monthly and quarterly billing reports for management review
Skills
- High School Diploma or Equivalent
- Billing Experience 2-3 years
- Strong attention to detail
- Excellent interpersonal, written and verbal communication skills
- Proficient in Microsoft Office Excel and other relevant billing software
- Ability to prioritize and manage multiple tasks simultaneously
- Ability to work independently and as part of a team
- Ability to work in a fast-paced environment
- Associate's Degree Medical Billing and Coding
Qualifications
Must Haves
- High School Diploma or Equivalent
- Billing Experience 2-3 years
- Strong attention to detail
- Excellent interpersonal, written and verbal communication skills
- Proficient in Microsoft Office Excel and other relevant billing software
- Ability to prioritize and manage multiple tasks simultaneously
- Ability to work independently and as part of a team
- Ability to work in a fast-paced environment
Nice to Haves
- Associate's Degree Medical Billing and Coding
Benefits
- Remote work arrangement
- Comprehensive benefits
- Career advancement opportunities
- Differentials, premiums and bonuses as applicable
- Recognition programs designed to celebrate your contributions and support your professional growth