Entry-Level High-Value Account Prospecting

Summary

MCI is a tech-enabled business services company providing customer experience and business process outsourcing solutions. The company is seeking an entry-level Account Prospecting Representative to generate and qualify high-value prospects, execute outreach campaigns, communicate service offerings, schedule appointments, manage CRM records, and conduct market research.

Responsibilities

• Lead Generation: Identify and qualify new prospects through outbound calls, email campaigns, social media, and referrals
• Campaign Execution: Plan and execute targeted outreach campaigns to high-value prospects
• Sales Outreach: Make introductory calls and clearly communicate the value of MCI’s call center outsourcing and staffing solutions
• Appointment Setting: Schedule meetings between qualified leads and the MCI executive team
• CRM Management: Log all interactions, track progress, and maintain accurate records in the CRM system
• Market Research: Stay informed about competitors and industry trends to refine targeting strategies
• Storytelling: Craft compelling narratives around MCI’s services to engage and convert prospects

Skills

• Must be **18 years or older**
• Bachelor's degree or equivalent work experience
• Strong **written and verbal communication** skills
• Ability to type **20+ words per minute**
• Basic proficiency in **Microsoft Office** and Windows OS
• Highly **reliable**, organized, and self-motivated
• Strong **problem-solving, multitasking**, and time management skills
• A **customer-first mindset** with empathy and professionalism
• Team-oriented with a desire to grow and succeed
• Must be authorized to work in the country where the job is based
• This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds
• 1+ year of experience in **customer service, inside sales, technical support**, or administrative roles especially in a **contact center** environment
• Experience working in **state or federal programs** is a plus

Qualifications

Must Haves

• Must be **18 years or older**
• Bachelor's degree or equivalent work experience
• Strong **written and verbal communication** skills
• Ability to type **20+ words per minute**
• Basic proficiency in **Microsoft Office** and Windows OS
• Highly **reliable**, organized, and self-motivated
• Strong **problem-solving, multitasking**, and time management skills
• A **customer-first mindset** with empathy and professionalism
• Team-oriented with a desire to grow and succeed
• Must be authorized to work in the country where the job is based
• This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds

Nice to Haves

• 1+ year of experience in **customer service, inside sales, technical support**, or administrative roles especially in a **contact center** environment
• Experience working in **state or federal programs** is a plus

Benefits

• Remote work arrangement
• Guaranteed base pay
• Uncapped bonus potential
• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Full-time employees are eligible for supplemental health coverage through Blue Cross.
• Access life insurance options to safeguard your loved ones.
• Accident and critical illness insurance
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.