Evergreen Opening: Account Management/Client Success (Multiple Levels)

Summary

Media Cause is a mission-driven marketing and fundraising agency that helps nonprofits grow and accelerate their impact. The Account team connects client goals, strategy, and execution by managing client relationships, developing integrated digital strategies, overseeing workstreams, analyzing performance, and supporting account growth at varying levels of seniority.

Responsibilities

• Lead and grow day-to-day client relationships or support senior account leaders
• Develop and execute integrated digital strategies across channels
• Translate client objectives into actionable plans with internal specialists
• Oversee execution quality, timelines, and outcomes across workstreams
• Define KPIs, analyze performance, and translate insights into recommendations
• Manage scopes, staffing plans, budgets, and forecasts (as seniority increases)
• Identify opportunities for account growth and expanded impact
• Proactively identify risks and recommend solutions
• Mentor junior team members as responsibilities grow

Skills

• We're open to candidates with approximately **2–18+ years of experience**
• * Experience in digital marketing strategy and/or account management
• * Comfort managing multiple initiatives in a fast-paced environment
• * Experience executing a number of marketing specialties including paid media, social, fundraising, content, email, etc
• * Strong communication skills and strategic thinking
• * Familiarity with digital platforms, analytics, CRMs, and fundraising tools
• * A collaborative, solutions-oriented mindset
• * Genuine interest in nonprofit or mission-driven work

Qualifications

Must Haves

• We're open to candidates with approximately **2–18+ years of experience**
• * Experience in digital marketing strategy and/or account management
• * Comfort managing multiple initiatives in a fast-paced environment
• * Experience executing a number of marketing specialties including paid media, social, fundraising, content, email, etc
• * Strong communication skills and strategic thinking
• * Familiarity with digital platforms, analytics, CRMs, and fundraising tools
• * A collaborative, solutions-oriented mindset
• * Genuine interest in nonprofit or mission-driven work

Benefits

• Family first work environment with flexible work from home options to accommodate personal obligations
• Robust health, dental, and vision benefit plans for you and yours
• 401k & retirement planning
• Agency-wide profit sharing
• Unlimited personal time off (with an enforced 3 week minimum every year)
• 2x/year mental health Fridays to reset and recharge
• Flexible remote work: We’re open to candidates located anywhere in the US and support work getting done wherever it works best for the employee
• $200/month health & wellness stipend to strengthen your body and/or mind
• $1,000/year individual professional development stipend to cover any education/training that you want to pursue to grow in your role (or as a human!)
• Agency commitment to building and supporting a diverse, equitable, and inclusive agency
• Transparent & equitable career growth opportunities: Clear path for advancement and opportunity for anyone to raise their hand for promotion every 6 months
• Yearly donations made to employees nonprofit of choice to celebrate their Media Cause work anniversaries
• A culture of volunteering and giving back to the communities we work in and to the issues we care about around the world