Media Account Manager

Summary

Salt Media, the media division of Salt XC, is an agency that integrates media, commerce, creative, data, and technology to help brands solve business challenges and drive measurable growth. The Media Account Manager will manage day-to-day client accounts and campaign workstreams, overseeing timelines, budgets, vendors, reporting, client relationships, and opportunities for account growth.

Responsibilities

• Manage the day-to-day execution of assigned accounts or campaign workstreams, keeping timelines, budgets, and deliverables on track
• Maintain accurate status documents, trackers, and contact reports, ensuring clear and timely updates come out of every internal and client meeting
• Coordinate across creative, media, and integrated partners to keep workstreams aligned and moving on schedule
• Identify recurring process gaps and recommend improvements to team tools, templates, and ways of working
• Flag risks and roadblocks to your Account Supervisor or Director before they impact delivery
• Recommend and independently select vendors for defined categories (e.g., staffing, promotional items) based on project scope, budget, and fit
• Draft clear, detailed vendor briefs and statements of work that outline deliverables, timelines, and expectations
• Support vendor onboarding and day-to-day communication, ensuring timely approvals, feedback, and issue resolution
• Monitor vendor delivery against agreed SOWs and flag discrepancies to senior team members
• Manage budgets and cost tracking for assigned accounts or workstreams, flagging scope creep or budget risk as it arises
• Draft scopes and estimates in partnership with your Account Supervisor or Director, incorporating vendor quotes and internal resourcing needs
• Process and reconcile vendor invoices and personal expenses accurately and on time, following a 3-quote process where required
• Support forecasting and financial reporting for your accounts, ensuring documentation is accurate and client-ready
• Build strong day-to-day relationships with client contacts, serving as a responsive and reliable point of contact
• Understand client priorities and business objectives at a macro level, and flag opportunities to your Account Supervisor or Director
• Contribute to organic growth ideas, proposals, and account plans alongside your team
• Support the planning and delivery of client engagement moments, such as QBRs, lunch-and-learns, and thought leadership sessions

Skills

• 3–5 years of experience in account management or a client-facing role within a media or integrated agency
• Demonstrated experience independently managing day-to-day account or project workstreams, including timelines, budgets, and status reporting
• Working knowledge of vendor briefing, SOW documentation, and budget tracking
• Strong organizational skills, with the ability to manage multiple workstreams and shifting priorities
• Clear, confident communicator, comfortable presenting updates in client and internal meetings
• Collaborative team player who partners effectively across creative, media, and integrated teams
• Proficiency with standard office and project management tools (e.g., Excel, PowerPoint, or agency project management platforms)

Qualifications

Must Haves

• 3–5 years of experience in account management or a client-facing role within a media or integrated agency
• Demonstrated experience independently managing day-to-day account or project workstreams, including timelines, budgets, and status reporting
• Working knowledge of vendor briefing, SOW documentation, and budget tracking
• Strong organizational skills, with the ability to manage multiple workstreams and shifting priorities
• Clear, confident communicator, comfortable presenting updates in client and internal meetings
• Collaborative team player who partners effectively across creative, media, and integrated teams
• Proficiency with standard office and project management tools (e.g., Excel, PowerPoint, or agency project management platforms)

Benefits

• Hybrid setup
• Up to 28 paid days off and winter holiday shutdowns
• Health, dental, and vision plans
• Salt Bucks to spend on wellness, RRSPs, or extra time off
• Dedicated Salt Days
• Learning access
• Formal leadership development
• Legendary team trips
• Seasonal socials
• Salt Swag
• Referral and new business bonuses
• Phone reimbursement to support your everyday work
• Exclusive lifestyle perks
• Personalized wellness options
• DEI programs
• Active ERGs