Medline
Posted 24 days agoVerified live 1d ago
Product Support Specialist
Brief overview
Remote
UndergradOr in progress
2+ yrsMinimum
420 H-1B approvalsDept. of Labor
126 green cardsCertified filings
SalesClinical TrialsProduct ConversionsProject ManagementPresentation Development
About the company
Medlinemedline.com/home.jsp
Medline is the largest provider of medical-surgical products and supply chain solutions serving all points of care.
Visa sponsorship history
4 years sponsoring, last filed FY2026
Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.420H-1B approved
97%approval rate
57new H-1B hires
126PERM certified
$135,253median wage / yr
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
2023118
2024107
2025153
202642
LCA Certified ApplicationsAn early filing step, not a visa approval: it signals intent, not confirmed sponsorship.
202334
202432
202598
202667
Green Card (PERM) FilingsCertified green card filings: a long-term commitment to international hires.
202330
202433
202554
20269
Top sponsored roles
Sr Developer Analyst ITAnalyst Business Systems ITSr Analyst Business Systems ITDeveloper Analyst ITData Architect & Modeler
Sponsored employees from
IndiaChinaVietnamCanada
Job description
Summary
Medline is seeking a Product Support Specialist to support sales partners and clinical product programs. The role manages product trials, conversions, and implementations, coordinates project workflows, maintains customer relationships, monitors progress, and resolves issues while gaining exposure to sales representative responsibilities.
Responsibilities
- Ensure project implementation and completion while gaining hands-on exposure to all aspects of the Sales Representative position
- Lead, prioritize, and manage the workflow of product trials, conversions, and/or PV implementations
- Ensure overall goals and objectives of the customer are met by managing expectations and aligning appropriate resources
- Establish and maintain customer relationships to include conducting weekly team meetings with the state of business with both the customer and the sales reps
- Monitor project progress; communicate project status to sales teams, product teams and customers. Ensure follow up and resolution of issues is completed on a timely basis
- Collaborate and build effective relationships within assigned accounts as well as with internal partners (Field Sales Reps, Management, and Product divisions)
Skills
- Bachelor's degree and at least 2 years of sales or customer service-related experience OR High school diploma or equivalent and at least 4 years of sales or customer service-related experience
- Experience developing presentations for various audience levels
- Willing to travel for business purposes (within state and out of state)
Qualifications
Must Haves
- Bachelor's degree and at least 2 years of sales or customer service-related experience OR High school diploma or equivalent and at least 4 years of sales or customer service-related experience
- Experience developing presentations for various audience levels
- Willing to travel for business purposes (within state and out of state)
Benefits
- For employees working 30 or more hours per week on average: health insurance, life and disability coverage, 401(k) contributions, and paid time off.
- For employees working less than 30 hours per week: 401(k) contributions, paid time off, access to the Employee Assistance Program, Employee Resource Groups, and the Employee Service Corp.
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