Home Health & Hospice AR Representative

Summary

MedSrv provides healthcare revenue cycle management services focused on innovation, integrity, and compassionate support. The Home Health & Hospice AR Representative is responsible for billing hospice and home health claims, collecting payments, processing adjustments, resolving denials and payment discrepancies, and maintaining accurate accounts receivable records.

Responsibilities

• Provides exceptional customer service to patients and insurance payers
• Works well both independently and in a group setting
• Able to navigate and work in various insurance portals and Epic, inorder to complete daily work items
• Other duties as assigned
• Submits claims to insurance companies accurately and promptly
• Follows up on outstanding payments to ensure timely reimbursement
• Works on denials and appeals to resolve payment issues
• Documents resolution attempts thoroughly for record-keeping
• Maintains account balances and reduces days in Accounts Receivable (A/R)
• Communicates effectively with insurance companies, patients, and internal departments
• Ensures compliance with billing regulations and standards
• Analyzes and resolves discrepancies in billing and payments

Skills

• High school diploma or equivalent
• 3+ year of related experience/training (or equivalent education and experience)
• Knowledge of office software and medical billing software
• Professional, polite, and customer-service oriented
• Ability to work well with others in a close office setting
• Strong focus and ability to concentrate for extended periods
• Team-oriented, cooperative, and adaptable
• 3+ years of experience within Home Health & Hospice Medical billing
• Able to work at a computer for extended periods
• Occasionally lift up to 15 lbs

Qualifications

Must Haves

• High school diploma or equivalent
• 3+ year of related experience/training (or equivalent education and experience)
• Knowledge of office software and medical billing software
• Professional, polite, and customer-service oriented
• Ability to work well with others in a close office setting
• Strong focus and ability to concentrate for extended periods
• Team-oriented, cooperative, and adaptable
• 3+ years of experience within Home Health & Hospice Medical billing
• Able to work at a computer for extended periods
• Occasionally lift up to 15 lbs

Benefits

• Supportive, inclusive, and casual work environment.
• Training and development to help you grow.
• No weekends – enjoy work-life balance.
• Competitive benefits, paid time off, and 401k with match.