Seasonal Print Quality Assistant - 2026

Summary

Minted is a design marketplace that connects independent artists with customers through art, home decor, and stationery products. The Seasonal Print Quality Assistant will resolve post-print issues by communicating with customers, reworking design files, troubleshooting print errors, and coordinating replacement orders with printing facilities.

Responsibilities

• Research and thoroughly document the root causes of the replacement order
• Proofread and edit design files to fulfill customer orders in service of both productivity and quality expectations
• Reference a wide range of resources to determine the best solution for our customers
• Work directly with customers over email to design and replace original orders
• Work in a production environment to troubleshoot technical, design, and print errors
• Work collaboratively with other teams to ensure we deliver outstanding service

Skills

• Must reside in the following states to be considered for a Seasonal Role: AR, AZ, CA, CO, CT, FL, GA, ID, IL, KS, LA, ME, MN, MO, MT, NC, NJ, NY, NV, OK, OR, TN, TX, UT, VA, WA, WI
• Excellent written and verbal communication skills
• The ability to think critically to solve problems
• Proficiency in Adobe Creative Suite: Illustrator, Photoshop, Acrobat Pro
• G-Suite experience
• The ability to produce high-quality design and work in a fast-paced environment
• The ability to work effectively in a team-oriented environment
• You are flexible and open to new challenges
• The ability to learn and work remotely and engage effortlessly with coworkers and leadership, you take feedback well, and are eager to learn more
• Minted is open 7 days a week, and we ask you to work at least 1 weekend day. While we do our best, your days off may not be consecutive
• InDesign and Lightroom are a plus

Qualifications

Must Haves

• Must reside in the following states to be considered for a Seasonal Role: AR, AZ, CA, CO, CT, FL, GA, ID, IL, KS, LA, ME, MN, MO, MT, NC, NJ, NY, NV, OK, OR, TN, TX, UT, VA, WA, WI
• Excellent written and verbal communication skills
• The ability to think critically to solve problems
• Proficiency in Adobe Creative Suite: Illustrator, Photoshop, Acrobat Pro
• G-Suite experience
• The ability to produce high-quality design and work in a fast-paced environment
• The ability to work effectively in a team-oriented environment
• You are flexible and open to new challenges
• The ability to learn and work remotely and engage effortlessly with coworkers and leadership, you take feedback well, and are eager to learn more
• Minted is open 7 days a week, and we ask you to work at least 1 weekend day. While we do our best, your days off may not be consecutive

Nice to Haves

• InDesign and Lightroom are a plus

Benefits

• Expand your knowledge of Photoshop and Illustrator
• Experience working with print-ready files
• Growth opportunities — the role is excellent for recent grads looking to build a strong resume
• Gain customer service experience
• Salesforce Lightning experience
• Fun, friendly, and diverse team culture
• Remote seasonal role, starting in late October through December 2026