Summary
PlanetArt is seeking previous Production Artists to process orders across multiple products and help ensure customer satisfaction. The role focuses on image adjustments, proofreading, customer service, order processing, quality assurance, and post-sales inquiries while working independently from home.
Responsibilities
- Your role will involve image adjustments, proof-reading and some customer service
- Ultimately, you will ensure our prints meet high-quality standards
- The position will be a contact for external customers. Under limited supervision, this position is responsible for order processing, quality assurance, and post-sales inquiries
- Ensuring proper spelling and grammar in all card and stationery orders, as well as proper photo placement
- Carrying out advanced image enhancements including but not limited to: color correction, brightness/contrast, redeye removal, object removal, blemish removal
- Being completely dedicated to 100% customer satisfaction
- Addressing customer questions relating to image quality and resolution
- Other tasks and responsibilities as needed by the department
Skills
- To be successful in this position, you should have basic knowledge of composition, photography and design
- You should also have an eye for detail and be able to work independently at home
- Be independent, detail oriented, creative, intelligent and enthusiastic Production Artist who is driven to exceed customers' expectations at every turn and is singularly devoted to their total satisfaction
- Must be able to work from home and have high speed internet
- Must have worked with us previously during Q4
- Proficiency in Photoshop
- Some AI Experience
- Please submit updated resume as PDFs or a website link
- Working knowledge of Microsoft Office applications: Outlook & Word
- Must live in the following States: CA, AZ, IL, MN, NJ, UT, WA, WI
- Must be available to work at least one day per weekend through December
- Be available to work one of the following shifts: 8:30AM-5:30PM or 11:30AM-8:30PM or 3:30PM-12:30AM Pacific or 5:30PM and 10:30PM. We will adjust schedules based on order volume (demand) and expect a range from part-time to full-time with the possibility of some overtime
Qualifications
Must Haves
- To be successful in this position, you should have basic knowledge of composition, photography and design
- You should also have an eye for detail and be able to work independently at home
- Be independent, detail oriented, creative, intelligent and enthusiastic Production Artist who is driven to exceed customers' expectations at every turn and is singularly devoted to their total satisfaction
- Must be able to work from home and have high speed internet
- Must have worked with us previously during Q4
- Proficiency in Photoshop
- Some AI Experience
- Please submit updated resume as PDFs or a website link
- Working knowledge of Microsoft Office applications: Outlook & Word
- Must live in the following States: CA, AZ, IL, MN, NJ, UT, WA, WI
- Must be available to work at least one day per weekend through December
- Be available to work one of the following shifts: 8:30AM-5:30PM or 11:30AM-8:30PM or 3:30PM-12:30AM Pacific or 5:30PM and 10:30PM. We will adjust schedules based on order volume (demand) and expect a range from part-time to full-time with the possibility of some overtime
Benefits
- Work from home / remote work