Summary
M&T Bank is a longstanding financial institution committed to providing guidance and solutions to customers. They are seeking a GCM Client Administrator II to support client relationships, manage daily cash applications, and ensure compliance with risk standards while promoting a collaborative team environment.
Responsibilities
- Supporting the Relationship Manager with oversight of client relationships
- Performing daily cash application and position reconciliation
- Performing daily and monthly tie-outs of underlying loan characteristics
- Liaising with auditors, underwriters, CLO managers, private debt managers, and other parties involved
- Assisting with global asset set up and maintenance
- Performing trade and wire processing for daily trading activity
- Strategize, recommend, and implement innovative ideas for improved daily workflows
- Exposure across entire lifecycle of servicing loan clients including account setup, KYC procedures, global asset setup & maintenance, notice processing, warehouse reporting, CLO / Compliance Reporting & waterfall payments
- Understanding and adhering to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management
- Promoting an environment that supports diversity and reflects the M&T Bank brand
- Maintaining M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
- Completing other related duties as assigned
Skills
- Bachelor's degree and a minimum of 1 year relevant work experience with direct client contact, OR in lieu of a degree, a combined minimum of 4 years' higher education and/or work experience, including a minimum of 1 years' relevant work experience with direct client contact
- Strong focus on customer service and satisfaction
- Excellent verbal and written communications skills
- Bachelor's Degree in Finance, Business, Economics or Accounting
- Highly Proficient in Microsoft Office, SQL
- Exceptional organizational skills with an attention to detail
- Excellent interpersonal and analytical skills with a strong balance of qualitative and quantitative skills
- Demonstrated ability to work as part of a team, as well as contribute on an individual basis
- Familiarity with various loan products – Bi-Lateral ABL Facilities, SMAs, Private Funds, MM & BSL CLOs, Business Development Companies
- Professional work experience at CLO Trustee, Loan Agent/Bank, Middle Office Provider or CLO Manager
- System / Application experience - Clearpar, Solvas/CDO Suite, SEI, Wall Street Office, LoanIQ
Qualifications
Must Haves
- Bachelor's degree and a minimum of 1 year relevant work experience with direct client contact, OR in lieu of a degree, a combined minimum of 4 years' higher education and/or work experience, including a minimum of 1 years' relevant work experience with direct client contact
- Strong focus on customer service and satisfaction
- Excellent verbal and written communications skills
Nice to Haves
- Bachelor's Degree in Finance, Business, Economics or Accounting
- Highly Proficient in Microsoft Office, SQL
- Exceptional organizational skills with an attention to detail
- Excellent interpersonal and analytical skills with a strong balance of qualitative and quantitative skills
- Demonstrated ability to work as part of a team, as well as contribute on an individual basis
- Familiarity with various loan products – Bi-Lateral ABL Facilities, SMAs, Private Funds, MM & BSL CLOs, Business Development Companies
- Professional work experience at CLO Trustee, Loan Agent/Bank, Middle Office Provider or CLO Manager
- System / Application experience - Clearpar, Solvas/CDO Suite, SEI, Wall Street Office, LoanIQ
Benefits
- Competitive compensation
- Full medical & dental benefits, Heath Savings & Flexible Spending Accounts, and life/disability insurance
- Generous paid time off (PTO) plus 11 paid holidays and an option to buy additional PTO
- 401(k) match at 5% with options for Roth and discretionary employer contributions
- A deep commitment to equity, including 14 resource group charters, a D&I sponsorship program, 40 annual paid volunteer hours and more
- Various options for tuition assistance, paid parental leave, stock purchase, wellness and employee discounts