Regional Coordinator – South-Central

Summary

The National Fire Sprinkler Association (NFSA) is a leading association dedicated to fire sprinkler advocacy, technical expertise, and education. The Regional Coordinator – South-Central supports members and chapters across the region by coordinating activities, strengthening communications, promoting membership, and connecting stakeholders with NFSA programs, training, and resources.

Responsibilities

• Provide service and support to NFSA chapters throughout Texas, Oklahoma, Arkansas, and Louisiana by promoting fire sprinklers from homes to high-rises
• Support chapters in strengthening communication, coordinating member activities, and advancing chapter initiatives, including legislative activities as assigned
• Meet with current and prospective members at their offices and during chapter meetings, conferences, and other regional events
• Maintain effective communications with members and prospective members, highlighting the value of NFSA membership and sharing relevant industry information
• Connect members with NFSA departments, programs, services, training, technical resources, and other available support
• Document member visits, outreach, prospects, and relevant follow-up information accurately and promptly in NFSA’s customer relationship management system (CRM)
• Work with the Membership Department to help ensure the CRM is fully operational and provides useful data and information across NFSA departments
• Support the Membership Department with written articles, blog features, member profiles, and stories about projects of interest
• Coordinate with NFSA’s training and education teams to promote, organize, schedule, support, and evaluate NFSA training seminars and programs throughout the South-Central region
• Attend conferences as a speaker, exhibitor, sponsor, or NFSA representative when opportunities exist to educate attendees about the value of fire sprinklers or NFSA membership
• Identify, schedule, and implement opportunities to educate the public, fire service, fire and building code officials, and other regional stakeholders
• Schedule and support the use of the NFSA side-by-side fire sprinkler demonstration trailer throughout the South-Central region, when applicable
• Coordinate with NFSA teammates in other departments to provide regional programs and events as required
• Support the Regional Manager – South-Central in identifying opportunities and developing plans to improve NFSA member and chapter engagement throughout the region
• Support the NFSA Annual Seminar, Area Conferences, and other association-wide events, including marketing support and onsite content creation as assigned
• Create engaging monthly email communications by organizing content, writing articles, designing newsletter layouts, and managing distribution to regional members
• Track assigned activities, deadlines, member follow-up, and regional priorities and provide dependable follow-through
• Perform other duties as assigned

Skills

• Bachelor's degree; or an associate degree with relevant experience in membership organizations, customer relationship management systems, or a related area; or an equivalent combination of education and experience
• Strong organizational and time-management skills with consistent attention to detail and follow-through
• Excellent written, verbal, interpersonal, and presentation skills
• Ability to take initiative and support high-level objectives with limited specific direction
• Ability to collaborate effectively with NFSA staff, chapter leaders, members, volunteers, and other regional stakeholders
• Ability to work effectively from a home office and travel extensively 50-75% throughout the South-Central region and nationally as assigned, including occasional overnight and weekend travel
• Valid driver's license and ability to meet NFSA travel requirements
• Residence within Texas (Metropolitan Area) and ability to travel throughout the South-Central region and familiarity with its business or association community
• Experience working for a membership association, chapter-based organization, nonprofit organization, or member-service operation
• Experience using CRM software to document relationships, maintain member information, and track prospective members
• Experience in or exposure to the fire sprinkler, fire protection, construction, fire service, or life-safety industries
• Experience coordinating training programs, conferences, chapter meetings, or other events

Qualifications

Must Haves

• Bachelor's degree; or an associate degree with relevant experience in membership organizations, customer relationship management systems, or a related area; or an equivalent combination of education and experience
• Strong organizational and time-management skills with consistent attention to detail and follow-through
• Excellent written, verbal, interpersonal, and presentation skills
• Ability to take initiative and support high-level objectives with limited specific direction
• Ability to collaborate effectively with NFSA staff, chapter leaders, members, volunteers, and other regional stakeholders
• Ability to work effectively from a home office and travel extensively 50-75% throughout the South-Central region and nationally as assigned, including occasional overnight and weekend travel
• Valid driver's license and ability to meet NFSA travel requirements

Nice to Haves

• Residence within Texas (Metropolitan Area) and ability to travel throughout the South-Central region and familiarity with its business or association community
• Experience working for a membership association, chapter-based organization, nonprofit organization, or member-service operation
• Experience using CRM software to document relationships, maintain member information, and track prospective members
• Experience in or exposure to the fire sprinkler, fire protection, construction, fire service, or life-safety industries
• Experience coordinating training programs, conferences, chapter meetings, or other events

Benefits

• 401(k) retirement plan with employer contributions and match
• Medical, dental, and vision insurance
• Generous paid time off and company-paid holidays
• NFSA Branded Automobile Provided for Work Travel
• Mobile phone and internet reimbursement
• Professional development and continuing education opportunities
• Collaborative, mission-driven culture focused on protecting lives and property
• Remote Position Based in Texas (Metropolitan Area)