Transaction Services Analyst/Specialist

Summary

Netpace Inc is seeking a Transaction Services Analyst/Specialist to oversee and process purchase orders for the Marketing team within the Strategy & Operations area. The role involves providing expert guidance on SAP purchasing policies, managing spend requests, and collaborating with various teams to ensure efficient operations.

Responsibilities

• Process Purchasing Requests: Efficiently manage spend requests, including the creation of shopping carts, maintenance of tracking codes (e.g., WBS Elements), and handling similar purchasing tasks based on business requirements
• Cross-Functional Collaboration: Partner with key teams such as Marketing Execution, Procurement, Compliance, Data Protection, Vendor Management, Finance, and others to ensure alignment and smooth operations
• Request Tracking & Communication: Proactively monitor and communicate the status of requests to stakeholders, ensuring timely and high-quality service delivery
• Policy & Process Compliance: Adhere to established processes and internal policies, ensuring all tasks are completed accurately and in compliance with company standards
• Continuous Improvement: Contribute to ongoing optimization efforts by improving operational processes, tools, and data quality; support the development of new procedures that increase efficiency and effectiveness
• MSRC Platform Support: Provide guidance on purchasing processes and handle Purchase Order requests for the Marketing team within the Strategy & Operations function via the MSRC platform
• Dashboard Monitoring: Monitor the MSRC dashboard to ensure requests are processed in a timely manner; reassign or escalate Help Requests as appropriate
• Ad-Hoc Support: Respond to urgent purchasing needs quickly and accurately, adapting to shifting priorities
• Issue Resolution: Collaborate with cross-functional stakeholders (e.g., GPO, Controlling, OEC, Marketing) to resolve purchasing-related issues efficiently

Skills

• Minimum of 3-5 years of experience in purchasing or operations roles within the IT or tech industry
• Degree in Business Administration, Marketing, Operations, or a related field
• Fluent in English (written and spoken)
• Strong communication skills with a high attention to detail
• Excellent analytical and problem-solving skills
• Ability to thrive in fast-paced, multicultural environments and collaborate effectively across teams
• Proficiency in SAP tools and platforms, including Ariba, ISP, SAC Planning, CRM, and MSRC
• Additional languages are a plus

Qualifications

Must Haves

• Minimum of 3-5 years of experience in purchasing or operations roles within the IT or tech industry
• Degree in Business Administration, Marketing, Operations, or a related field
• Fluent in English (written and spoken)
• Strong communication skills with a high attention to detail
• Excellent analytical and problem-solving skills
• Ability to thrive in fast-paced, multicultural environments and collaborate effectively across teams
• Proficiency in SAP tools and platforms, including Ariba, ISP, SAC Planning, CRM, and MSRC

Nice to Haves

• Additional languages are a plus

Benefits

• OPEN TO HYBRID AND FULLY REMOTE