Remote Accounts Receivable Coordinator

Summary

New Season is seeking a Remote Accounts Receivable Coordinator to increase third-party collections and reduce accounts receivable aging. The role researches and resolves billing discrepancies, denials, appeals, and outstanding claims while communicating with insurers, patients, and designated payors.

Responsibilities

• Use problem-solving skills to research and resolve discrepancies, denials, appeals, and collections
• Initiate inquiries to health insurers and/or patients to resolve reimbursement and coverage issues
• Follow up with payers to ensure the timely resolution of all outstanding claims
• Send appropriate appeals, accurate requesting information, supporting documentation, and effective communication to complete the recovery process
• Form relationships with designated payors, and keep a list of contacts to aid in the recovery process
• Perform special projects and other duties as needed. Assists with special projects by utilizing Excel/Google spreadsheets, and the ability to communicate results
• Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
• Other duties as assigned by the management team

Skills

• This position requires a minimum of 1+ years of experience in healthcare third-party collections settings associated with claim data and claim production, as well as account follow-up and denial processing
• High School Diploma or GED
• Strong understanding of and ability to use software and systems, including, but not limited to, electronic medical record systems, Microsoft Office, and Google Docs/Sheets; daily use of laptop for email, note-taking, and other tasks required
• High School Diploma or GED
• CPC or CPC-A, or equivalent

Qualifications

Must Haves

• This position requires a minimum of 1+ years of experience in healthcare third-party collections settings associated with claim data and claim production, as well as account follow-up and denial processing
• High School Diploma or GED
• Strong understanding of and ability to use software and systems, including, but not limited to, electronic medical record systems, Microsoft Office, and Google Docs/Sheets; daily use of laptop for email, note-taking, and other tasks required
• High School Diploma or GED

Nice to Haves

• CPC or CPC-A, or equivalent

Benefits

• Remote work arrangement