Associate Client Manager

Summary

NielsenIQ is the world’s leading consumer intelligence company, focused on delivering insights into consumer buying behavior. The Associate Client Manager will support clients by providing analysis and insights on industries and markets, utilizing NIQ data and tools to drive customer satisfaction and revenue opportunities.

Responsibilities

• Work as a master of propriety NIQ tools and metrics, and use these to help solve clients' business questions along with helping to diminish/eliminate client concerns & roadblocks to drive usage
• Work with the Account Leads to elevate the customer experience
• During briefing sessions, independently respond to field business questions and develop analytical outlines that leverage multiple NIQ solutions into a cohesive story
• Simplify/visualize data and translate numbers into a compelling story for clients with insightful callouts and actionable recommendations
• Prepare and present insights/recommendations, using NIQ standards
• Drive customer satisfaction through analyses and delivery of relevant and impactful insights
• Identify revenue leads in an independent way and take ownership in partnering with Account Lead to convert these into revenue opportunities
• Take initiative to remove roadblocks when they arise
• Lead by example, guiding and coaching junior team members
• Participate in Thought Leadership Projects

Skills

• 2-5 years of experience in the CPG industry and/or related sales, category management, market research
• Prior experience with NielsenIQ (or similar) solutions preferred in analytics space, including POS & Panel data
• Curious person who likes building stories based on data to answer business questions
• Strong analytical mind and excellent numerical skills
• Expert knowledge of Microsoft Excel and PowerPoint
• Excellent command of both written and spoken English
• Digital savvy & fast learner of concepts/ tools/ analyses
• Ability to coach others in data analyses and working with the NIQ tools

Qualifications

Must Haves

• 2-5 years of experience in the CPG industry and/or related sales, category management, market research
• Prior experience with NielsenIQ (or similar) solutions preferred in analytics space, including POS & Panel data
• Curious person who likes building stories based on data to answer business questions
• Strong analytical mind and excellent numerical skills
• Expert knowledge of Microsoft Excel and PowerPoint
• Excellent command of both written and spoken English
• Digital savvy & fast learner of concepts/ tools/ analyses
• Ability to coach others in data analyses and working with the NIQ tools

Benefits

• Flexibleworking environment
• Comprehensive health insurance
• Industry-leading parental leave
• Life insurance
• Educationsupport
• Comprehensive healthcare plan (medical, Rx, dental, and vision).
• Flexible spending accounts and a Health Savings Account (including company contributions).
• Life and AD&D insurance.
• 401(k) retirement plan including company matching contributions.
• Disability insurance.
• Tuition Reimbursement.
• Discretionary paid time off program and 11 paid holidays.
• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)