Clinical Application Specialist, Monitoring

Summary

Nihon Kohden America is seeking a Clinical Application Specialist to provide clinical customer support and implement patient monitoring systems. The role involves developing training plans, leading implementation teams, and ensuring customer satisfaction through ongoing support.

Responsibilities

• Responsible for implementing the Nihon Kohden Clinical Partnership Program in the United States, its’ territories and Canada
• Responsible for developing and delivering customized training and support plans for Nihon Kohden equipment at customer accounts
• Responsible for leading implementation teams to complete the project on time, safely and to the customer’s satisfaction
• Responsible for providing ongoing customer support either in person or by telephone
• Responsible for making travel arrangements according to company policies and completing expense reports within designated timeframe
• Responsible to update product knowledge as product operations or features change
• Responsible for remaining clinically knowledgeable and competent and for maintaining an active nursing licensure
• Responsible to manage time wisely and efficiently and to accomplish assignments within established timeframes
• Responsible for submitting required documentation within designated timeframe
• Adhere to all company policies, procedures, and business ethics codes
• Duties may be modified or assigned at any time based on business need

Skills

• Bachelor's degree in nursing
• Must possess a valid unrestricted nursing license issued within the United States
• A valid driver's license and good driving record are required
• 3+ years of experience in any Adult ICU with knowledge of hemodynamics and the ability to troubleshoot complex critical nursing issues
• EKG rhythm interpretation is required
• Excellent verbal and written communication skills
• Presents a professional image at all times with an above average skill in customer service
• Ability to read, analyze and interpret equipment manuals, general business periodicals or professional journals
• Ability to write reports and business correspondence
• Ability to effectively present information in one-on-one and group situations to customers and other employees of the organization
• Use technology to present complex information to customers
• Working knowledge of Windows PC's, proficient in Microsoft Outlook email applications, and efficient with Word, Excel, and PowerPoint Office programs
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
• Ability to be flexible with schedule and ever-changing working environments
• Highly organized with great attention to detail
• Must be self-motivated and have the ability to be managed remotely
• Must be able to communicate verbally and in writing, and to receive and understand verbal and written instructions in English
• Able to work effectively both independently and in a collaborative team environment

Qualifications

Must Haves

• Bachelor's degree in nursing
• Must possess a valid unrestricted nursing license issued within the United States
• A valid driver's license and good driving record are required
• 3+ years of experience in any Adult ICU with knowledge of hemodynamics and the ability to troubleshoot complex critical nursing issues
• EKG rhythm interpretation is required
• Excellent verbal and written communication skills
• Presents a professional image at all times with an above average skill in customer service
• Ability to read, analyze and interpret equipment manuals, general business periodicals or professional journals
• Ability to write reports and business correspondence
• Ability to effectively present information in one-on-one and group situations to customers and other employees of the organization
• Use technology to present complex information to customers
• Working knowledge of Windows PC's, proficient in Microsoft Outlook email applications, and efficient with Word, Excel, and PowerPoint Office programs
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
• Ability to be flexible with schedule and ever-changing working environments
• Highly organized with great attention to detail
• Must be self-motivated and have the ability to be managed remotely
• Must be able to communicate verbally and in writing, and to receive and understand verbal and written instructions in English
• Able to work effectively both independently and in a collaborative team environment

Benefits

• Employees in good standing may be eligible for scheduled base salary increases of $3,000 after one year of service and an additional $3,000 after two years of service.
• Employees are also eligible for annual merit increase and bonus consideration based on individual and company performance.
• Visit our Career page to learn more about Perks & Benefits and working at Nihon Kohden America
• Typical vendor credentialing expenses will be paid/reimbursed by the Company.