Clinical Application Specialist, Ventilation (Part-Time)

Summary

Nihon Kohden America is seeking a part-time Clinical Application Specialist for their Ventilation department. The Specialist will provide clinical customer support, assist with product installations, and ensure successful implementation of ventilator systems at customer sites.

Responsibilities

• Reviews all training materials, achieves a score of 90% initially and annually on Product Knowledge Assessment, and maintains expertise on the operation of the NKV Series Ventilator Systems, including training end-users
• Ensures delivery of equipment, itemization of contents, electrical testing by hospital Biomed, and other requirements are completed prior to new product installations; provides ongoing support and documentation during scheduled assignments
• Provides ongoing clinical customer support either in person or by telephone
• Makes travel arrangements according to company policies and completes expense reports within designated timeframes
• Maintains clinical knowledge and competence, including an active respiratory therapy license and Registered Respiratory Therapy Credential
• Develops and updates documented project plans based on Customer “Kick Off” meetings and Nihon Kohden resources, including deliverables, responsibilities, timelines, and current status for assigned accounts
• Advises, coordinates, and communicates between Customers and Nihon Kohden resources to resolve complex ventilation issues and ensure timelines are met, as assigned
• Adhere to all company policies, procedures, and business ethics codes
• Duties may be modified or assigned at any time based on business need

Skills

• Valid unrestricted respiratory therapy license issued within the United States
• Active NBRC Registered Respiratory Therapist (RRT) Credential
• Valid driver's license and good driving record are required
• 3+ years of experience in critical patient care to include neonatal, pediatric, and adult patient populations
• Well-rounded critical care ventilator experience, with a strong knowledge of cardiopulmonology and the ability to troubleshoot complex critical respiratory ventilation issues
• Excellent communication skills both verbal and written, including customer service and organizational skills
• Ability to effectively present information in one-on-one and group situations to customers and other employees of the organization
• Ability to read, analyze and interpret equipment manuals to effectively to present complex information to customers, and Nihon Kohden personnel
• Working knowledge of Windows PC's, proficient in Microsoft Outlook email applications, and efficient with Word, Excel, and PowerPoint Office programs
• Hazardous physical, chemical and biological agent exposure is possible
• Ability to be flexible with schedule and ever-changing working environments
• Must be self-motivated and can be managed remotely
• Must be able to communicate verbally and in writing, and to receive and understand verbal and written instructions in English
• Able to work effectively both independently and in a collaborative team environment
• Master's or Bachelor's degree in respiratory therapy or related discipline preferred; relevant education and experience accepted in lieu of degree

Qualifications

Must Haves

• Valid unrestricted respiratory therapy license issued within the United States
• Active NBRC Registered Respiratory Therapist (RRT) Credential
• Valid driver's license and good driving record are required
• 3+ years of experience in critical patient care to include neonatal, pediatric, and adult patient populations
• Well-rounded critical care ventilator experience, with a strong knowledge of cardiopulmonology and the ability to troubleshoot complex critical respiratory ventilation issues
• Excellent communication skills both verbal and written, including customer service and organizational skills
• Ability to effectively present information in one-on-one and group situations to customers and other employees of the organization
• Ability to read, analyze and interpret equipment manuals to effectively to present complex information to customers, and Nihon Kohden personnel
• Working knowledge of Windows PC's, proficient in Microsoft Outlook email applications, and efficient with Word, Excel, and PowerPoint Office programs
• Hazardous physical, chemical and biological agent exposure is possible
• Ability to be flexible with schedule and ever-changing working environments
• Must be self-motivated and can be managed remotely
• Must be able to communicate verbally and in writing, and to receive and understand verbal and written instructions in English
• Able to work effectively both independently and in a collaborative team environment

Nice to Haves

• Master's or Bachelor's degree in respiratory therapy or related discipline preferred; relevant education and experience accepted in lieu of degree

Benefits

• Typical vendor credentialing expenses will be paid/reimbursed by the Company.