QA Analyst

Summary

Ninth Brain is a Michigan-based software company that provides a suite of tools for first responder organizations. They are seeking a detail-oriented QA Software Analyst to ensure the quality and reliability of their software solutions through thorough testing and collaboration with development teams.

Responsibilities

• Develop and execute comprehensive test plans, test cases, and test scripts to identify defects and ensure that our software meets all quality standards
• Work closely with Project Managers, Developers, and Designers to understand project requirements, provide feedback, and ensure smooth integration of new features
• Identify, document, track software defects, and work with the defect, and work with the development team to troubleshoot and resolve issues promptly
• Continuously improve QA processes by incorporating industry's best practices and emerging trends in software testing
• Provide detailed and clear reports on testing outcomes, including bug severity and potential impact, to facilitate informed decision-making
• Ensure that the final product aligns with client expectations and enhances overall user experience

Skills

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
• 2-4 years of experience in software testing or quality assurance
• 6 + months of experience working remotely
• Strong knowledge or QA methodologies and testing types
• Experience gathering requirements from stakeholders to define clear testing objectives
• Proficiency in debugging techniques to troubleshooting issues effectively
• Familiarity with Agile methodologies
• Experience with testing in the .NET framework
• Understanding of DevOps practices and their role in the software development lifecycle
• Detail-oriented with a passion for improving product quality
• Strong problem-solving skills and a collaborative mindset
• Excellent analytical and communication skills
• Ability to work effectively in a fast-paced, team-oriented environment
• Self-motivated, results-driven, and able to perform well under pressure
• Certified Software Tester or Quality Engineer Certificate
• Proficiency with Jira Platform
• Experience in the EMS Industry
• Experience with API testing tool (e.g. Postman, Hoppscotch)
• Hands-on experience with test automation tool (e.g. Playwright)

Qualifications

Must Haves

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
• 2-4 years of experience in software testing or quality assurance
• 6 + months of experience working remotely
• Strong knowledge or QA methodologies and testing types
• Experience gathering requirements from stakeholders to define clear testing objectives
• Proficiency in debugging techniques to troubleshooting issues effectively
• Familiarity with Agile methodologies
• Experience with testing in the .NET framework
• Understanding of DevOps practices and their role in the software development lifecycle
• Detail-oriented with a passion for improving product quality
• Strong problem-solving skills and a collaborative mindset
• Excellent analytical and communication skills
• Ability to work effectively in a fast-paced, team-oriented environment
• Self-motivated, results-driven, and able to perform well under pressure

Nice to Haves

• Certified Software Tester or Quality Engineer Certificate
• Proficiency with Jira Platform
• Experience in the EMS Industry
• Experience with API testing tool (e.g. Postman, Hoppscotch)
• Hands-on experience with test automation tool (e.g. Playwright)

Benefits

• Medical, dental, and vision coverage
• 401(k) retirement plan with company matching
• Parental Leave
• Disability Insurance
• Group and Voluntary Life Insurance
• A generous schedule of paid holidays, including your birthday, summer Friday program, and PTO
• Monthly stipend to offset phone and internet services for working remotely
• Monday to Friday schedule except when traveling for tradeshows
• Work from the comfort of your home office
• Stay connected with the team via phone, Zoom chat, and scheduled meetings
• Fun in-person company quarterly outings