Solutions Engineer, Mid-Market Sales

Summary

Nooks is an applied AI lab building the Agent Workspace for go-to-market teams. The Solutions Engineer will partner with account executives across the technical sales lifecycle, owning discovery, demos, trials, technical strategy, and deal progression. The role also translates customer patterns into product feedback and helps improve the sales engineering playbook.

Responsibilities

• Own the full technical sales lifecycle across a portfolio of concurrent deals — from discovery to demo, from kickoff through close — with a clear mandate to drive each to a decision
• Run discovery that gets underneath feature requests to uncover real business pain, then build a technical narrative that ties directly to executive-level outcomes
• Serve as the primary technical point of contact for prospects during the trial: managing health scores, flagging risks early, and executing intervention plays before they become deal threats
• Partner closely with AEs on deal strategy — not just answering technical questions but shaping how and when we bring Nooks to the table
• Feed a direct line between the field and product, translating patterns across your trial portfolio into actionable signal for the roadmap
• Contribute to the SE playbook — identifying process bottlenecks, building automation where it creates leverage, and helping codify what "great" looks like for the team

Skills

• Prior experience in a quota-carrying or technical sales role (AE, SE, or hybrid) with ownership of the pre-sale cycle — not just post-sale implementation
• A sales-first instinct: you treat trials like pipeline, obsess over win rates, and know how to build urgency without manufactured pressure
• The ability to command a room of senior stakeholders — CRO, CTO, VP of Sales — and run a business review without an AE as a safety net
• Enough technical curiosity to figure it out — you don't need to write the API call today, but you need the logical instinct to understand how systems connect and the drive to fill gaps independently
• Strong discovery orientation: you ask "why is that a requirement?" before you answer it, and you build a POV before you prescribe a solution
• A bias toward action — you iterate toward great rather than waiting for perfect, and you're comfortable owning ambiguous, undocumented, broken work
• Familiarity with enterprise sales methodology (MEDDIC/MEDDPICC or equivalent) is a strong plus

Qualifications

Must Haves

• Prior experience in a quota-carrying or technical sales role (AE, SE, or hybrid) with ownership of the pre-sale cycle — not just post-sale implementation
• A sales-first instinct: you treat trials like pipeline, obsess over win rates, and know how to build urgency without manufactured pressure
• The ability to command a room of senior stakeholders — CRO, CTO, VP of Sales — and run a business review without an AE as a safety net
• Enough technical curiosity to figure it out — you don't need to write the API call today, but you need the logical instinct to understand how systems connect and the drive to fill gaps independently
• Strong discovery orientation: you ask "why is that a requirement?" before you answer it, and you build a POV before you prescribe a solution
• A bias toward action — you iterate toward great rather than waiting for perfect, and you're comfortable owning ambiguous, undocumented, broken work
• Familiarity with enterprise sales methodology (MEDDIC/MEDDPICC or equivalent) is a strong plus