Technical Sales Engineer

Summary

NovaTech Automation is a U.S.-based supplier of automation and engineering solutions for power utilities. The Technical Sales Engineer will provide technical sales support, develop proposals and demonstrations, engage with customers, represent products at industry events, and deliver training while traveling 50–70% in a remote role.

Responsibilities

• Become a go-to expert on Orion, Bitronics, and Kronos products and their real-world applications
• Support customers with product integration and technical questions throughout the sales cycle
• Provide hands-on technical support to field sales during active pursuits
• Lead and contribute to Bid & Proposal activities, including RFI and RFP responses
• Develop and deliver product demonstrations that speak to both technical and non-technical audiences
• Support customer presentations, trade events, and product exhibits alongside the field sales team
• Contribute technical content to marketing materials and customer system proposals
• Represent NovaTech’s product portfolio at industry trade shows and exhibitions
• Deliver customer training at events and on-site as needed

Skills

• Bachelor's degree in Information Technology, Computer Science, or Engineering — Required
• 4+ years of electric utility automation experience (or equivalent mix of education and experience) — Required
• Hands-on experience with Intelligent Electronic Devices (IEDs) in the utility space — Required
• Solid working knowledge of SCADA protocols: DNP3, Modbus, IEC-61850 — Required
• Familiarity with substation architecture, network communications, and serial communications — Required
• Experience managing live chats, field testing, and troubleshooting — Required
• Home base in the U.S. with ability to travel 50–70% — Required
• Programming experience in Lua, Python, or C/C++ — Required
• Technical knowledge of microgrid technologies, renewable energy systems, and energy management — Required
• Strong communicator — written, verbal, and in front of a room — Required
• Analytical mindset with sharp problem-solving skills — Required
• Ability to make complex technology easy to understand for any audience — Required
• Experience with Radius systems for ID management — Preferred
• Familiarity with IT security best practices and databases — Preferred

Qualifications

Must Haves

• Bachelor's degree in Information Technology, Computer Science, or Engineering — Required
• 4+ years of electric utility automation experience (or equivalent mix of education and experience) — Required
• Hands-on experience with Intelligent Electronic Devices (IEDs) in the utility space — Required
• Solid working knowledge of SCADA protocols: DNP3, Modbus, IEC-61850 — Required
• Familiarity with substation architecture, network communications, and serial communications — Required
• Experience managing live chats, field testing, and troubleshooting — Required
• Home base in the U.S. with ability to travel 50–70% — Required
• Programming experience in Lua, Python, or C/C++ — Required
• Technical knowledge of microgrid technologies, renewable energy systems, and energy management — Required
• Strong communicator — written, verbal, and in front of a room — Required
• Analytical mindset with sharp problem-solving skills — Required
• Ability to make complex technology easy to understand for any audience — Required

Nice to Haves

• Experience with Radius systems for ID management — Preferred
• Familiarity with IT security best practices and databases — Preferred

Benefits

• Remote work arrangement