Beacon Solutions Analyst

Summary

OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network. The Epic Beacon Application Analyst configures and supports clinical applications within the Epic electronic health record, consults with members on workflow solutions, and provides technical support, training, testing, and implementation assistance.

Responsibilities

• Perform routine build and configuration in Epic and related products
• Act as Level 2 technical support for many ancillary integrated products. This entails:
• Collecting and resolving issues
• Coordinating with Help Desk on JIRA resolution
• Helping the product owner to put together agendas for vendor calls
• Representing OCHIN on vendor calls from a technical perspective
• Operate alongside the Member Care Team framework, being a key contributor to the overall goals of the team support model
• Serve as internal advisor to other analyst as the lead working sessions with OCHIN members to resolve advanced and complex integration work orders and support issues
• Discuss and provide workflow solutions and ensure understanding of the system through hands on training
• Document build specifications, team processes and complex clinic workflows
• QA complex builds, Service Update (SU) modifications, and other work orders
• Collaborate with members from other OCHIN teams to address integration issues
• Provide elbow support to clinic staff during Go-Lives and Mock clinics as needed
• Lead training and work groups for members
• Mentor, coach, and train less experienced analysts
• Develop and share workflow best practices
• Travel to support new members on-site with software installations
• Assist Project Managers in identifying system capabilities
• Build, design, test, and document functionality of new system features
• Provide process improvements within your application or team
• Other duties as assigned

Skills

• Epic Beacon Certifications are required
• Minimum of 3 years of experience in similar or relevant role; one EPIC certification may be substituted for one year of this requirement
• The ideal candidate will have 3-5 years of experience as an Epic Application Analyst
• Must have minimum of 1 year of Epic build experience
• Work history in Healthcare IT is required
• Intermediate proficiency in Microsoft Excel
• Ability to work independently and efficiently from a home office environment
• High Speed Internet Service
• It is a requirement that employees work in a distraction free workplace
• Experience managing therapy plans is a plus
• Implementation build experience is highly desired
• Bachelor's Degree preferred
• A combination of college education and 5-7 years of relevant experience

Qualifications

Must Haves

• Epic Beacon Certifications are required
• Minimum of 3 years of experience in similar or relevant role; one EPIC certification may be substituted for one year of this requirement
• The ideal candidate will have 3-5 years of experience as an Epic Application Analyst
• must have minimum of 1 year of Epic build experience
• Work history in Healthcare IT is required
• Intermediate proficiency in Microsoft Excel
• Ability to work independently and efficiently from a home office environment
• High Speed Internet Service
• It is a requirement that employees work in a distraction free workplace

Nice to Haves

• experience managing therapy plans is a plus
• implementation build experience is highly desired
• Bachelor's Degree preferred
• a combination of college education and 5-7 years of relevant experience

Benefits

• 100% remote work arrangement