OLAPLEX
Posted 24 days agoVerified live 1d ago
AR Manager (Remote Role)
Brief overview
Remote
UndergradOr in progress
$120k–$130k/yrStated range
3+ yrsMinimum
Accounts Receivable and BillingAccountingNetSuiteAmazon Vendor CentralAdvanced ExcelInvoicing and PaymentsCredit and CollectionsJournal Entries and Account ReconciliationsInternal Controls and Audit SupportForeign Currency and Billing/Tax Requirements
About the company
OLAPLEXolaplex.com
Olaplex is a hair care line that produces and distributes hair care products that focus on repairing and maintaining hair health. It is a sub-organization of Henkel.
Job description
Summary
OLAPLEX is a prestige hair care company dedicated to advancing hair health through science and innovation. The AR Manager will lead the in-house, high-volume accounts receivable operations, overseeing invoicing, cash application, collections, reconciliations, reporting, internal controls, and customer account issue resolution.
Responsibilities
- Manage the AR team (a mix of FTE and contractors) and lead all AR functions within the company
- Ensure accurate and timely invoicing of customers
- Ensure timely and accurate application of cash
- Manage a company inbox for customer invoicing questions
- Develop and maintain detailed standard operating procedures for accounts receivable and business partners
- Liaison between multiple departments (FinOps, Sales, Operations, Etc.) in all AR matters
- Attend customer onboarding calls to identify and understand billing requirements and develop solutions for complex customer requirements
- Be the point of contact for related issues (setting up new processes, maintaining financial SOPs, and auditing current processes to ensure accurate invoicing)
- Collaborate with partners to investigate root causes and resolve customer AR issues
- Resolve collection issues by examining customer payment plans (net terms), payment history, and line of credit amount
- Manage customer outreach to obtain overdue payment when necessary
- Maintain internal controls and documentation and assist with year-end audit requests
- Develop bad debt processes and procedures along with the necessary escalation practices
- Verify the validity of account discrepancies by acquiring and investigating information from billing, collections, account management, and the customer
- Spread standard methodologies across accounts, teams, and verticals
- Develop reporting and forecasting for AR related KPIs
- Prepare journal entries and account reconciliations as needed
- Maintain regular meetings with AR team to discuss current trends and brainstorm solutions to ad-hoc issues
Skills
- 4-year college degree with accounting course work
- Functional Accounting knowledge
- 3-5 years previous AR/Billing, Credit & management experience
- Significant NetSuite experience
- Experience using various vendor portals including Amazon Vendor Central
- Experience working in invoicing and payments in a high-volume transactional manual business
- Exceptional attention to detail with a pride for executional excellence
- Ability to stay calm under pressure and manage high volumes of transactions daily
- Must be capable of prioritizing daily workloads, knowing which issue to tackle next based on the urgency of the task
- Excellent communication skills
- Advanced Excel skills
- Ability to meet monthly and quarterly deadlines
- Ability to support external audit requests
- Familiar with foreign customers/currencies and billing/tax requirements
Qualifications
Must Haves
- 4-year college degree with accounting course work
- Functional Accounting knowledge
- 3-5 years previous AR/Billing, Credit & management experience
- Significant NetSuite experience
- Experience using various vendor portals including Amazon Vendor Central
- Experience working in invoicing and payments in a high-volume transactional manual business
- Exceptional attention to detail with a pride for executional excellence
- Ability to stay calm under pressure and manage high volumes of transactions daily
- Must be capable of prioritizing daily workloads, knowing which issue to tackle next based on the urgency of the task
- Excellent communication skills
- Advanced Excel skills
- Ability to meet monthly and quarterly deadlines
- Ability to support external audit requests
- Familiar with foreign customers/currencies and billing/tax requirements
Benefits
- Eligibility for an annual bonus
- Flexible paid time off
- 11 paid holidays
- Flexible work schedules
- Company contribution to Medical, Dental, and Vision Insurance for Employees and their Families
- Company-paid Employee Life Insurance
- Optional additional Life Insurance
- Short- and Long-Term Disability Coverage Options
- Up to 18 weeks of parental leave for birthing-parents
- Up to 10 weeks of parental leave for non-birthing new parents
- Roth and 401k plans: 100% match up to the first 4% and is immediately vested
- Professional Development Reimbursement Program
- Join our Bond Builder DEI committee to play a role celebrating DEI at OLAPLEX
- Twenty (20) free products per year
- Friends and family discount
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