Project Manager

Summary

RAPP, part of Omnicom’s Precision Marketing Group, is a global precision marketing agency that combines data, creativity, technology, and empathy to foster client growth. The Creative Project Manager will lead integrated marketing and CRM campaigns, overseeing creative execution, cross-functional collaboration, budgets, timelines, quality assurance, and process improvement across multiple channels.

Responsibilities

• Support creative leadership in translating business objectives and marketing briefs into compelling creative strategies and actionable creative direction
• Partner with creative directors, designers, copywriters, and production teams to ensure world-class creative execution
• Champion innovative creative approaches, trend awareness, and breakthrough storytelling that differentiates brand and campaigns
• Ensure creative work aligns with brand guidelines, UX best practices, accessibility standards, and campaign objectives
• Lead end-to-end execution of creative campaigns and multi-channel deliverables (email, CRM, web, social, display, direct mail)
• Oversee production workflows for creative assets including concepting, design, copywriting, motion graphics, and video production
• Manage creative resource allocation to ensure optimal talent deployment across projects
• Drive quality assurance processes including creative reviews, rendering QA, personalization testing, and compliance checks
• Provide support for creative standards, asset libraries, and production templates for consistency and efficiency
• Build strong collaborative relationships with internal creative talent, clients, and external production/agency partners
• Facilitate creative brainstorms, strategy sessions, and collaborative workshops to align vision and drive innovation
• Coordinate resources and dependencies across creative projects to ensure seamless delivery and timeline adherence
• Ensure translation of client and business needs into creative briefs and direction that inspire creative teams
• Support Statements of Work (SOWs), estimates, and change orders
• Manage project budgets, track spend, forecast financials, and ensure delivery within scope
• Oversee vendor management, including cost tracking and integration into project plans
• Identify and drive process improvements to increase efficiency, scalability, and consistency
• Lead execution of email and CRM campaigns including lifecycle, triggered, and promotional programs
• Collaborate with marketing automation teams for build and deployment
• Oversee QA processes (rendering, personalization, links, dynamic content)
• Ensure proper segmentation, scheduling, and deployment readiness
• Partner with analytics to measure creative performance, learnings, and impact on campaign results
• Apply insights and creative learnings to drive continuous improvement of future campaigns and creative approaches
• Champion creative excellence, innovation, and operational best practices across the team
• Continuously improve workflows, tools, and ways of working
• Maintain documentation for processes, standards, and learnings
• Manage and provide support to creative team to promote best practices across the team
• Champion operational excellence, collaboration, and delivery quality

Skills

• 3+ years of relevant experience managing projects (preferably within an interactive advertising or marketing agency environment)
• Knowledge of project management principles, methods and techniques
• Understanding of creative design and development principles, specifically for email/digital development
• Experience managing project timing
• Proven organizational skills and attention to detail
• Strong business writing skills
• Strong interpersonal and communication skills
• Demonstration of drive and initiative
• Ability to work effectively within a team environment

Qualifications

Must Haves

• 3+ years of relevant experience managing projects (preferably within an interactive advertising or marketing agency environment)
• Knowledge of project management principles, methods and techniques
• Understanding of creative design and development principles, specifically for email/digital development
• Experience managing project timing
• Proven organizational skills and attention to detail
• Strong business writing skills
• Strong interpersonal and communication skills
• Demonstration of drive and initiative
• Ability to work effectively within a team environment

Benefits

• Option to work from home two days per week under RAPP's hybrid work model