Solutions Engineer

Summary

OneTrust provides an AI-Ready Governance Platform that helps organizations manage responsible data use, privacy, security, governance, and compliance. The Solutions Engineer partners with Sales as a trusted technical advisor, leading discovery, demonstrations, technical evaluations, proof-of-concepts, and integration discussions. The role also collaborates with Product, Engineering, Professional Services, and Customer Success teams to support successful customer outcomes throughout the sales process.

Responsibilities

• Serve as a technical resource throughout the sales cycle, partnering with Account Executives to support new business opportunities
• Deliver compelling product demonstrations and technical presentations tailored to customer requirements and business objectives
• Conduct technical discovery sessions to understand customer environments, workflows, and integration needs
• Support proof-of-concept evaluations and demonstrate how OneTrust solutions can address customer use cases and technical requirements
• Help architect and communicate technical solutions that align with customer goals and existing technology investments
• Collaborate with customers on API capabilities, integrations, data flows, and implementation considerations
• Support RFPs, security questionnaires, technical documentation requests, and other aspects of the evaluation process
• Partner cross-functionally with Product Management, Engineering, Professional Services, and Customer Success teams to remain current on product capabilities and roadmap enhancements
• Develop expertise across the privacy, security, governance, and compliance landscape while staying informed on market trends and competitive positioning
• Build trusted relationships with both technical and executive-level stakeholders throughout the buying journey

Skills

• * Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a related field, or equivalent practical experience
• * 3-7 years of experience in Solutions Engineering, Sales Engineering, Technical Consulting, Professional Services, Customer Success, Implementation Consulting, or a related customer-facing technical role
• * Experience presenting software solutions and delivering product demonstrations to prospective customers
• * Solid understanding of SaaS applications, cloud technologies, and enterprise software architectures
• * Experience gathering technical requirements and translating business needs into solution recommendations
• * Familiarity with APIs, integrations, and web technologies
• * Exposure to software implementation, technical consulting, solution design, or enterprise application deployments
• * Strong analytical and troubleshooting skills with the ability to solve complex technical problems
• * Excellent communication and presentation skills, including the ability to communicate effectively with technical and non-technical audiences
• * Ability to build strong working relationships across Sales, Product, Engineering, and Customer Success organizations
• * Self-starter who thrives in a collaborative, fast-paced, and evolving environment
• * Willingness to travel as needed (approximately 25%)
• * Experience working with REST APIs, JSON, JavaScript, HTML, CSS, or similar technologies preferred

Qualifications

Must Haves

• * Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a related field, or equivalent practical experience
• * 3-7 years of experience in Solutions Engineering, Sales Engineering, Technical Consulting, Professional Services, Customer Success, Implementation Consulting, or a related customer-facing technical role
• * Experience presenting software solutions and delivering product demonstrations to prospective customers
• * Solid understanding of SaaS applications, cloud technologies, and enterprise software architectures
• * Experience gathering technical requirements and translating business needs into solution recommendations
• * Familiarity with APIs, integrations, and web technologies
• * Exposure to software implementation, technical consulting, solution design, or enterprise application deployments
• * Strong analytical and troubleshooting skills with the ability to solve complex technical problems
• * Excellent communication and presentation skills, including the ability to communicate effectively with technical and non-technical audiences
• * Ability to build strong working relationships across Sales, Product, Engineering, and Customer Success organizations
• * Self-starter who thrives in a collaborative, fast-paced, and evolving environment
• * Willingness to travel as needed (approximately 25%)

Nice to Haves

• * Experience working with REST APIs, JSON, JavaScript, HTML, CSS, or similar technologies preferred

Benefits

• Discretionary bonuses
• Equity
• Commissions
• Comprehensive healthcare coverage
• Flexible PTO
• Equity RSUs
• Annual performance bonus opportunities
• Retirement account support
• 14+ weeks of paid parental leave
• Career development opportunities
• Company-paid privacy certification exam fees