KYC Analyst

Summary

Ontra provides AI-powered solutions for private markets, helping firms automate critical workflows across the fund lifecycle. The KYC Analyst will support private investment firms’ Know Your Customer screening processes for loan closings, counterparty onboarding, and ongoing refreshes, while managing customer communications and KYC diligence.

Responsibilities

• KYC Screening: Complete KYC Screening/Onboardings in accordance with customer-specific compliance playbook
• Customer Relationships: Support Private Investment firms regularly, learning their policies and ways of working
• Customer Communication: Engage in customer interactions regularly, ensuring clear, efficient, and positive communication within a fast-paced environment

Skills

• For this job, we are currently only hiring candidates based in the United States
• • Experience: 2+ years of experience as a KYC professional or paralegal
• • Industry Experience: Prior KYC experience at a bank or a private equity fund
• • Customer Orientation: Ability to interface directly with customers and counterparties to collect information, answer questions, and ensure a smooth and responsive KYC experience
• • Attention to Detail: Skill in accurately completing a high volume of KYC requests, including document collection, questionnaire responses, and stakeholder coordination
• • Communication Skills: Maintains a high level of polish and responsiveness in external communications, representing the brand and commitment to service quality
• Occasional travel is required for Ontra employees, including typically at least twice per year to attend team and larger group off-sites for in-person collaboration. For some roles, additional travel may be required based on the requirements of the role and business need
• For this role, we are prioritizing candidates in the US Eastern and Central Time Zones

Qualifications

Must Haves

• For this job, we are currently only hiring candidates based in the United States
• • Experience: 2+ years of experience as a KYC professional or paralegal
• • Industry Experience: Prior KYC experience at a bank or a private equity fund
• • Customer Orientation: Ability to interface directly with customers and counterparties to collect information, answer questions, and ensure a smooth and responsive KYC experience
• • Attention to Detail: Skill in accurately completing a high volume of KYC requests, including document collection, questionnaire responses, and stakeholder coordination
• • Communication Skills: Maintains a high level of polish and responsiveness in external communications, representing the brand and commitment to service quality
• Occasional travel is required for Ontra employees, including typically at least twice per year to attend team and larger group off-sites for in-person collaboration. For some roles, additional travel may be required based on the requirements of the role and business need

Nice to Haves

• For this role, we are prioritizing candidates in the US Eastern and Central Time Zones

Benefits

• Remote-first working policy, with office hubs in NYC, Santa Barbara, and London
• Twice yearly team offsites for in-person collaboration
• Paid flexible time off policy
• Paid parental leave and benefits
• Employer-supported retirement contributions, varying by country
• Monthly phone and internet reimbursement
• Company-sponsored learning and development resources, department budgets for professional development, and a robust onboarding program
• Various options for medical, dental, and vision insurance